It technikus állások, munkák Németországban

Solid know-how, your willingness to take on responsibility, and strong communication skills are your keys to success in managing customer portfolios as well as internal strategic topics and projects....

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

Providing deep process and solution-specific expertise in SAP EAM, APM, Service and Asset Manager, and Dynamic Forms — delivering compelling, hands-on demonstrations and solution presentations tailored to both expert audiences and C-level stakeholders...

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

• Close collaboration with the Cloud Architect to design and implement cloud infrastructure solutions
• Building, evolving, and maintaining production grade Azure environments with a focus on automation, security, and reliability

• Technical consulting and customer interface
• Process optimization and on-site application support
• Collaboration with R&D and production
• Market and technology intelligence
• Quality management and claim handling
• Strategic relationship building

• Own and drive the IAM product vision and roadmap, covering identity lifecycle, MFA, SSO, groups & roles, PAM, and governance
• Ensure stable, secure, and SLA compliant operation of IAM services together with internal teams and external providers

• Take end-to-end ownership of shaping and advancing a scalable Configure–Price–Quote (CPQ) capability across the organization
• Translate complex scoping, pricing, and quotation processes into robust, harmonized digital solutions integrated with Microsoft Dynamics 365

Develop and drive the implementation of Cloud Data Security strategy in alignment with the Product Manager, Tech Lead, and Engineering Manager....

• 1st/2nd level support for users (Windows, Android, iOS)
• Administration and development of our Microsoft 365 environment
• Support for the hybrid infrastructure (MS Cloud + On-Prem)
• Active Directory & group policies
• Virtualisation environments (e.g. VMware, Azure VM)

• Manage, control, and maintain technical data, material masters, bills of materials, and version statuses in ERP and PLM systems
• Ensure the up-to-dateness, correctness, and traceability of documentation for all product configurations—from development to series production

• Manage customer issues from initial contact through to resolution, ensuring accurate records and clear communication.
• Provide technical support via face-to-face, telephone, and written channels.
• Troubleshoot and resolve hardware and software issues using structured technical analysis.

You will lead and mentor the HR IT team in EMEA, alongside SAP HCM and SuccessFactors professionals including hiring new talent, performing performance reviews and fostering individual development...

• Conducting cybersecurity surveys and assessments
• Implementing regulatory requirements (including NIS2)
• Initiating and managing cybersecurity projects and work plans
• Integrating new technologies in networking and cybersecurity
• Enhancing security levels in operational and security networks

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

• Design, implement and maintain our development platform and cloud environments using Infrastructure as Code
• Build and maintain tools and services to enable and accelerate our development teams and improve the maintainability and operability of our infrastructure

• Provide first line and second line support and incident management to all users across the geography of responsibility, including white collars, blue collars and road warriors, ensuring efficient service operations.
• Be a point of escalation in the resolution of more challenging incidents.

Configure, operate, and maintain network infrastructure, including Juniper SRX firewalls, QFX/EX switches, Fortinet FortiGate firewalls, FortiSwitches, and OPNsense firewalls, as well as Microsoft Azure networking components....

• Assess and advance the architectural intent crafted during pre-sales.
• Provide architectural leadership across the full transformation lifecycle and guide platform adoption and evolution.