Ügyfélszolgálati technikus állások, munkák Németországban

• Leading the design, development, and technical research of electric forklifts and intelligent safety systems.
• Conducting in-depth studies on drive systems, hydraulic systems, control systems to meet high standards in safety, efficiency, and environmental performance

• High-Precision Assembly: Precise assembly of advanced space components
• Machining Carbon Fiber Composites: Working with cutting-edge carbon fiber materials
• Testing Electrical and Mechanical Internals: Ensuring system reliability through thorough testing

• Act as a central back-office support function for sales teams and customers across multiple markets
• Provide operational support to sales teams, including order entry, order follow-up, and coordination with internal departments

• Collaboration on S1 and S2 work, including work with virus-containing material after appropriate training
• Cultivation and handling of cells, including work on a larger scale up to 25L (working with various bioreactor systems)

• Check and plan technical interventions by reviewing manuals, reference documents and required qualifications as well as identify the necessary tools, spare parts and documentation
• Support to prepare technical estimates when needed and carry out repair or maintenance work off-site

• Installation, commissioning and maintance of wet chemical process equipment in the PCB, Substrate and PV industries
• Conducting fault analysis and on-site repairs at customer locations
• Providing technical support and training to customers on-site

• Deliver practical L2 on-site support, resolving complex issues to maintain efficient operations
• Monitor helpdesk trends, identify recurring challenges, and drive improvements across IT services
• Facilitate onboarding and training for new IT team members (f/m/d)

• You assemble and maintain mechatronic systems and industrial machinery to ensure smooth operations
• You diagnose and fix mechanical and electrical issues quickly and effectively
• You perform preventive maintenance and implement measures to boost performance and reliability

• You help to develop exciting, future-oriented concepts along the customer journey together with experts across the company
• You support in collection and analysis of customer insights to identify experience gaps

• You look after customers as a concierge service for the client BMW.
• You help customers in emergency situations and correspond with rescue coordination centers if necessary.
• You are responsible for research and information procurement.

• Coordinate export shipments to EFTA regions and overseas territories
• Collaborate closely with freight forwarders, carriers, and internal warehouse teams
• Ensure full compliance with IATA, Dutch export regulations, and customs rules

• You will process orders, create quotations and manage customer accounts
• First-level after-sales support - you advise and support our customers by phone, email or chat in the international area
• You look after our customers by phone, email and chat and represent their concerns and interests

• Placing and processing customer orders
• Monitoring deliveries, invoicing, and invoice verification
• Ship & Debit processing
• Handling RMAs
• Maintaining master data in CRM (SAP)
• Reporting to management
• Shared responsibility for the company's revenue growth and profitability

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Review customer specifications, industry standards, regulatory standards and internal design guidelines to establish product electrical requirements.
• Performs the requirement analysis and validation planning activities in accordance with automotive functional safety and ASPICE processes.