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• Turn customer challenges into success stories
• Collaborate with cross-functional teams to tackle complex issues
• Contribute to improving our operational processes and customer experience
• Use internal systems to respond to customer inquiries and document customer interactions

Customer models, end to end. Turn a planning problem, with its capacities, costs, lead times and shift plans, into a model whose answer a plant manager acts on. That includes the data it runs on: ERP and Excel exports, and catching the numbers that cannot be right before the customer does....