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• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

Defines the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk...

Defining the go to market and engagement strategy for their defined customer base, including how much time and focus to spend per customer, manage target accounts objectives, with a strong focus on retention risk...

• Support for marketing and strategy projects
• Competitor and market analysis within the home appliances sector
• Creation of presentations and evaluation of feedback
• Maintenance of Mural boards, documentation, and scheduling overviews
• Organization and support of internal events and workshops

• Qualify discovery insights collected by CSM, validate session agenda, and confirm attendee profiles
• Ensure accurate context and details on customers' ecosystems, workflows, and technologies
• Select relevant use cases, customize demos, and deliver impactful sessions

• Analyze and clarify complex business requirements from global NPM Purchasing stakeholders, covering both change requests and project-related demands
• Advise business departments, process owners, and key users on solution designs for global, end‑to‑end purchasing processes

Responsibility for the sustainable and timely certification and approvals of devices across four Business Units—particularly in the areas of diamond drilling and cutting, dust management, measuring and fastening tools with various drive systems, robotics, as well as wireless and IT products...

As a Product Manager in Customer Risk, you will be part of a cross-functional, agile product team that is responsible for our central risk decision engine in the area of e-commerce, payments, and banking. Your mission is to drive the evolution of the Risk Decision Workflow Engine - balancing fraud...

Responsibility for support further development, and optimization of our Microsoft Dynamics CRM system (Sales, Customer Service, Customer Insights)...

Use your familiarity with the Kubernetes controller runtime framework and/or modern front-end frameworks such as Vue.js to design, develop, test, and deploy new features for the Gardener Dashboard and gardenctl, the UI and CLI that power our platform....

Use your familiarity with the Kubernetes controller runtime framework and/or modern front-end frameworks such as Vue.js to design, develop, test, and deploy new features for the Gardener Dashboard and gardenctl, the UI and CLI that power our platform....

• Ongoing analysis of the aerospace market environment and identification of business potential
• Continuous screening of the market to acquire new customers and creation of business cases based on market and customer data

Support our customers across Europe in their journey towards Sales and Service Cloud by delivering remote and on-site services in collaboration with experts from our own and other CoEs. . We place a strong emphasis on design review activities, monitor, analyze, and optimize complex business...

• On-site service assignments for maintenance, troubleshooting and optimization of equipment at customer facilities.
• Analysis of operational data considering the interaction of mechanics, automation and process.

• Responsible for designing and implementing of OT network architectures for globally located production sites based on Purdue model and ISA/IEC 62443
• Configuration and integration of PLCs (Siemens / Rockwell) into industrial networks and SCADA systems for secure and reliable operation

Act as a trusted sparring partner to C-level executives by proactively managing priorities and filtering distractions to ensure focus on high-stakes decision-making....

Design, develop, and manage automation projects, including initial factory ideation, machine commissioning, proof of rate capability, and eventual hand-off to operational teams....