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• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Central technical point of contact for assigned accounts, ensuring high level of value realization and customer satisfaction.
• Delivery of pro-active services, like notifications of upcoming releases and possible impact and desk-side coaching

• Central technical point of contact for assigned accounts, ensuring high level of value realization and customer satisfaction.
• Delivery of pro-active services, like notifications of upcoming releases and possible impact and desk-side coaching

• Qualify discovery insights collected by CSM, validate session agenda, and confirm attendee profiles
• Ensure accurate context and details on customers' ecosystems, workflows, and technologies
• Select relevant use cases, customize demos, and deliver impactful sessions

• Partner with aligned Sales Partners to understand client goals and objectives in order to deliver excellent customer service
• Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.

• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, reviews, and retrospectives) ensuring effectiveness and time-boxing.
• Promote Agile principles and coach team members on Scrum practices to enhance maturity and performance.

Taking responsibility: Support development and customization of Microsoft 365 solutions (Power Platform, SharePoint, …); assist in building automation and AI-driven solutions using Power Platform...

• Carry out technical feasibility studies.
• Design mechanical parts and systems using CAD software (SolidWorks, AutoCAD, etc.).
• Choose the right technical solutions.
• Prepare drawings, diagrams and full sets of documentation.
• Assist with the drafting of technical specifications.

• Architect and implement AI solutions within SAP systems to enhance business processes and decision-making.
• Design and deploy scalable, secure, and high-performing AI powered applications on SAP BTP.

Based in our Berlin office, the role is on the Business & Legal Affairs (BALA) / IP team and will be focused on supporting Netflix´ original scripted series, non-fiction and film content produced in German language. The candidate will have a broad scope and assist in scaling our German-language...

Solution Development: Design and develop customised solutions within Salesforce to meet project objectives and business goals, ensuring robust functionality and seamless user experiences....

Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion....

• Welcome, host, and assist our clients and partners as the first point of contact
• Answer incoming calls, handle incoming emails, and manage the central mailroom
• Organise and book meeting rooms and events for clients and partners, including support with catering

Drive high-stakes strategic projects: You take ownership of high-priority, cross-functional initiatives. Covering the full cycle, from scoping and stakeholder alignment to execution and impact tracking, ensuring that projects deliver results, not just plans....

• Design and implement modern front-end interfaces for energy performance dashboards and AI-driven applications
• Develop interactive visualizations and compelling data storytelling components for business stakeholders

• Analyze and clarify complex business requirements from global NPM Purchasing stakeholders, covering both change requests and project-related demands
• Advise business departments, process owners, and key users on solution designs for global, end‑to‑end purchasing processes

Design, develop, implement and own products and solutions to improve the security, reliability, and scalability of N26 cloud infrastructure and systems in the workload orchestration domain...