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Lead, develop, and manage a team of Employee Relations professionals, ensuring consistent case management standards, service quality, and technical capability....

Provide on-site support for confocal and widefield microscope systems, including preventive maintenance, repairs, error analysis, performance verification, and the installation of new systems and upgrades....

• Configure, maintain, and optimize Microsoft Dynamics 365 Customer Service and Contact Center capabilities
• Design and manage case management, queues, routing rules, workstreams, SLAs, business rules, forms, views, and agent experiences

Drive program governance and execution across Product Management, R&D, and key partners, aligning priorities, decisions, milestones, dependencies, risks, and escalations across shared platform and its product initiatives, including programs such as Kai-Stone....

Develop Go-to-Market Strategies: Design and craft dynamic go-to-market strategies and narratives that empower the Sales team and resonate with advertising clients. Collaborate closely with the Global Ads Marketing team to ensure alignment with global messaging....

Shape and lead the Labor & Employee Relations strategy for assigned Diagnostics Operating Companies across the DACH and Benelux region, advising senior HR and business leaders on labor risk, workforce decisions, organizational change and the implications of business strategy....

Diagnosis over gut feeling: You analyze customer challenges and competitive landscapes—the foundation for pitches and go-to-market decisions, not just busywork....

• You are responsible for operational and strategic financial planning and budgeting
• Develop and maintain short-, medium- and long-term business plans, annual budgets and rolling forecasts, translating commercial and operational assumptions into integrated financial plans.

About the role Join Shopify's Large Accounts team as a Lead Account Executive for DACH. You'll own the largest and most complex opportunities in our commercial segment, partnering with established consumer brands across Germany, Austria, and Switzerland as they modernize and consolidate their...

Lead transactions end to end, from initial idea and origination through business case development, due diligence and negotiation to signing. You work closely with the CEO and CFO, our investors and external advisers, beginning with a number of investments already identified....

• Lead the development and implementation of an Agentic Contact Center approach, from initial exploration through MVP development and scaling
• Translate Customer Service business requirements into concrete and scalable AI use cases, process designs, and solution requirements

Own the AI platform – take end-to-end ownership of Roland Berger's AI ecosystem, including the AI orchestration layer, AI agent frameworks, LLM integrations, and model routing infrastructure; shape the platform roadmap, own the platform budget, and drive build-vs-buy decisions in alignment with IT...

• You'll anchor 4 to 6 concurrent CRM-focused enterprise engagements as the senior consultant, at ≥ 85% billable utilisation
• You'll generate ≥ €200k in expansion and upsell revenue from existing accounts within 12 months, by spotting follow-on opportunities while you deliver

• Create and implement test strategies and concepts for all test levels in embedded, cloud, mobile and web applications
• Improve our development and testing processes, methods and tools, and support the development teams
• Plan, set up and maintain test environments and automation frameworks

Build customer &; market understanding: You research customer challenges and the competitive landscape – the foundation for pitches and team decisions, not just a box-ticking exercise....

• Lead and manage strategic, transformation and M&A projects across the Pure Flow Processing division from concept development through implementation
• Develop business cases, perform analyses and prepare executive-level recommendations for divisional leadership and other key stakeholders

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.

• Analyze customer pharmacovigilance processes, requirements, and challenges, and provide recommendations aligned with industry best practices and regulatory requirements
• Support the implementation, configuration, validation, and adoption of drug safety solutions

• Design, develop, and maintain robust and scalable software solutions
• Apply object-oriented design principles and established design patterns
• Contribute to system architecture, improvement of our existing software design and technical decision-making

• Both conceptually and directly inside the cleanroom and laboratory, you develop advanced wafer processes for manufacturing high-end micromechanical products.
• You evaluate novel materials and manufacturing methods regarding technical feasibility and economic viability.