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• Aufbau und Pflege von Kundenbeziehungen
• Tägliche Kommunikation mit Kunden aus deutschsprachigen Ländern
• Starker Fokus auf den Ausbau des Kundenstamms
• Zusammenarbeit mit dem engagierten Back-Office-Team
• Koordination der Kommunikation zwischen der Produktionsstätte und den Kunden

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems

• Lead the CRM Application Development team across Sweden and Germany
• Drive strategic direction, innovation, and development of CRM capabilities for the team
• Lead, coach and empower developers and business experts to grow and succeed
• Ensure stable IT asset ownership, lifecycle, risk and budget management

• Apex, Aura/LWC, Visualforce development and tools such as Salesforce, Force.com, Lightning (Aura &Web Component)
• Use Salesforce APIs to integrate with other systems used in the organization

• Drive and govern the global Purchase‑to‑Pay (P2P) process, acting as SAP specialist and global P2P Key User.
• Support and co‑lead global SAP S/4HANA rollout activities in close collaboration with the global P2P and SAP teams.

• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

ROLE SUMMARY You will own the commercial campaign and category activation agenda for AT and CEE (e.g., Poland, Romania, Czech Republic), ensuring that all marketing activities directly support local business priorities, category growth, store traffic, and sales performance. Your core mandate is to...

• Define and maintain the global end-to-end sales process framework.
• Coordinate the Global Process Owner (GPO) network for Sales with GPO from GD's and Regions.
• Ensure alignment between processes, CRM, and sales excellence methods.
• Govern process changes and deviations.

Lead Conversion & Nurturing: Build and optimize journeys for newsletter signups, funnel abandoners, and returning leads. Use persona, behavioral, and source data to build segmented and personalised workflows. Collaborate across teams to tailor messaging to the user's persona and journey stage....

• Analyze business processes and identify opportunities for automation and workflow optimization.
• Gather requirements from stakeholders and translate business needs into automation solutions.
• Develop, test, implement, and maintain automation workflows, scripts, and bots using appropriate technologies.

Operational Procurement: You will work closely with the Head of the function with an emphasis on overall governance, process design and continuous improvement projects. As such, you will be empowered to take the lead on several initiatives, from situation analysis to implementation....

You'll deliver the full technical architecture (data model, integration map, deployment topology, security model) for 4+ enterprise HubSpot programs of €150k+ each per year, at Director sign-off quality...

End-to-end build-out of the COO data warehouse – from data modeling and pipeline development to the integration of relevant source systems and the delivery of usable data products...

Own the Influencer Strategy: Develop and execute the influencer marketing strategy for VOY Weight Loss, aligning creator initiatives with business and growth objectives....

Own the IT technical architecture, governance, and strategic evolution of the global Bruker SAP Template, promoting harmonization and best practices....

• Discover New Clients: Identify potential accounts that align perfectly with our Ideal Customer Profile (ICP) and map key decision-makers across international target markets.
• Generate Interest: Initiate multi-channel outreach (email, phone, and LinkedIn) to engage and qualify global prospects.

• Support the continuous development, operation, and optimization of E.ON's social intranet platform Compass
• Develop and implement technical enhancements, including custom widgets, integrations, and automation solutions

• Serve as the first point of contact for general and technical inquiries from our international sales partners
• Ensuring professional, timely, and solution-oriented communication
• Coordinating and following up on partner-related issues in close collaboration with internal teams and specialists

• Responsible for the Key Account Management (KAM) review.
• Works proactively to define new RFPs / Monitors and anticipate RFPs .
• Ensures and facilitates the synthesis of all relationships between BT and major accounts.
• Analyzes customer/market needs and proposes appropriate technical solutions.

• Own the end-to-end execution, budget allocation, and optimization of all SEA & PLA campaigns
• Own the audience segmentation strategy, specifically leveraging 1st-party data to build advanced, cohort-based bidding strategies