It adminisztrátor állások, munkák Németországban

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Cloud Operations....

• Develop diagnostic and troubleshooting functions to quickly identify root causes and propose correct corrective actions
• Collaborate closely with system and function owners in development projects to ensure strong diagnostic support built in

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

Design, develop, and maintain full-stack applications and services supporting shared tools such as our logging and monitoring tool and our ticket and request handling...

• Development, maintenance, and operation of business-critical insurance applications on the IBM i platform using RPG (RPG III, RPG/ILE, RPG/Free)
• Ensuring stable, efficient, and secure operation of core systems
• 2nd-level support for IBM i applications

• Design, develop, and maintain full stack applications within the Workshop Suite, focused on vehicle adjustments and digital consistency checks
• Ensure seamless integration between vehicle-side diagnostic tools and cloud-based services

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution

• Steer the development and implementation of business strategies in close alignment with executive leadership for the domain Finance & Controlling from the IT perspective
• Identify and evaluate new IT trends and technologies, to enable new business opportunities and drive innovations

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Monitor security events and investigate alerts to identify potential threats.
• Handle IT security incidents following established procedures and escalate when necessary.
• Operate SOC tools and collaborate with the external MSSP for SIEM alert management.

• Developing and refining IT resilience, backup and disaster recovery concepts on a group-wide level.
• Assessing existing backup, restore and recovery capabilities, including resilience against ransomware and large-scale failures.

Taking responsibility: ensure continuous operation and accessibility of the network (especially WAN, but also LAN and Wi-Fi, with support of service providers); responsible for technical network architecture...

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Architect the ML Platform: Design, implement, and maintain a robust MLOps infrastructure that enables researchers to move seamlessly from local experimentation to global production....

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....