Informatikai munkatárs állások, munkák Németországban

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

• As an IT Support Technician (f/m/d)*, you are responsible for the quarterly hardware renewal and its management.
• You are responsible for locally relevant operational tasks in the area of IT infrastructure (e.g. computer administration, printing, network).

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Manage customer issues from initial contact through to resolution, ensuring accurate records and clear communication.
• Provide technical support via face-to-face, telephone, and written channels.
• Troubleshoot and resolve hardware and software issues using structured technical analysis.

• Collaborate with cross-functional teams to define data requirements and ensure data quality
• Participate in monitoring, troubleshooting, and resolving data processing issues

• Analyze and optimize business processes, promoting best practices in the domain Production
• Coordinate initiatives related to creating conceptional (pre-)studies to recommend a comprehensive way forward for reaching business goals

• User management in a heterogeneous software landscape
• Device Management (inventory, patch management, configuration)
• Processing support requests (Level 1, 2 and 3 support - editing depending on knowledge level)
• Participation in infrastructure projects (distribution, cloud and network technology)

Analyze and optimize business processes, promoting best practices in one or two of the domains Customer Service and Logistics & Warehousing, Quality Management...

• Analyze and optimize business processes, promoting best practices in the domain Warehousing & Logistics
• Coordinate initiatives related to creating conceptional (pre-)studies to recommend a comprehensive way forward for reaching business goals

• You will lead IT projects and develop on‑prem as well as cloud infrastructures aligned with enterprise architecture standards.
• You will design and optimize IT system architectures (application, data, infrastructure, security) and ensure continuous improvement of the IT landscape.

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

You will align and drive application security across group IT–managed and internally developed applications, collaborating closely with interdisciplinary development teams to ensure a secure end‑to‑end lifecycle...

• Flexible starting date all year round and a permanent employment contract
• Individual program length and design your program in agile product areas, corporate start-ups, or classic line organizations with a wide range of workshops and trainings
• One station abroad worldwide within the Bosch Group

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

You will lead and mentor the HR IT team in EMEA, alongside SAP HCM and SuccessFactors professionals including hiring new talent, performing performance reviews and fostering individual development...

• Develop data schemas for the standardised exchange of medical research data
• Conceptualise and implement electronic data collection forms and advance existing processes for data collection and data curation

• You will familiarize yourself in detail with the implementation and structure of existing in‑house software tools.
• You will contribute to the conceptual development and software implementation of methods for load processing and fatigue analysis for various applications of our large‑diameter bearings.

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups