Cisco engineer állások, munkák Németországban

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Design and implement robust security architectures (segmentation, MFA, modern protection mechanisms)
• Assess and continuously improve customer environments by identifying vulnerabilities and turning them into actionable solutions

Taking responsibility: Ensure continuous operation and accessibility of the network (especially WAN, but also LAN and Wi-Fi); manage external service providers and approve technical network architecture solutions based on corporate requirements...