Center állások, munkák Németországban

Leadership & Team Development: You take charge of the professional and disciplinary leadership of your on site technical team and vendor staff. You empower your team, support their development, and foster a high performance, trust based work environment....

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

Throughout the program, you'll have the chance to collaborate with leading experts, including teams working on future-driven areas such as Artificial Intelligence. Along the way, you'll benefit from extensive training opportunities in areas like change management, negotiation, and leadership....

• Analyzing customers' existing landscape from the technology perspective and provide transformation recommendations based on the findings
• Preparing outside-in target architecture based on available guidance and best practice recommendations to accelerate the scoping discussion with the customer

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Investigate the cellular and neuronal basis of cognitive functions using innovative experimental approaches
• Plan, conduct, and analyze complex brain experiments in genetically modified mouse models, including optogenetic and chemogenetic methods

Lead and independently execute the monthly in-house payroll for locations across the DACH regionEnsure timely and accurate payroll processing and compliance with tax and labor regulationsManage HR processes across the employee lifecycle, including employment documents, benefits (incl....

• Be responsible for all tasks related to distribution center shipments, including outbound shipments from our manufacturing center to distributors
• Collaborate with customs authorities as the competent expert for import and export, including creation of all required customs documents

Where you belong: Where you belong: ...

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Represent and perpetuate HydraFacial's customer service values.
• Promptly respond to incoming customer inquiries by phone, via chat or video call, Zoom etc.
• Complete and accurate data entry and documentation of customer interaction.
• Follow up on customer inquiries and document response.

In Observability you'll build the tools for monitoring and measuring infrastructure, microservices, and sometimes totally unique workloads. You'll put the developer experience at the front of your mind and implementations, and you'll contribute deeply to understanding and preventing incidents...

• Own and develop the assigned sales territory in Germany with a clear focus on new business.
• Drive growth for the Broadcom / Symantec / Carbon Black portfolio through proactive hunting activities.

• Design and execute qualitative and quantitative market and product research initiatives to uncover market trends, customer needs, validate product concepts, and assess usability.
• Serve as an organizational subject matter expert for Customer Insights (CI) and Market Research.

• Represent BWI engineering at OEM technical center locations
• Work closely with the suspension engineering departments of German OEMs to understand their needs and challenges related to new launches
• Present BWI technical solutions to address those needs

■ Your responsibility is to lead local and global (IT) projects, primarily in the context of data center operations, SAP Application Management Services, as well as system provisioning and migrations of IT customer landscapes. ■ When required, you will also take on the management of internal...

• Being part of our Data & Process Integration Services Team in an international IT set-up
• Strong cooperation with BI & Analytics Applications Team in (Barcelona, Spain)
• Consulting and Management of Stakeholders as a primary contact to drive SAP BW/Reporting solutions

Produce high-quality business cases and executive materials: synthesize market, financial and operational analysis into concise presentations and decision memos for senior leadership....

• Being part of our Supply Chain Applications Team in an international IT set-up
• Consulting and Management of Stakeholders as a primary contact to drive Supply Chain applications
• Demand Management to understand business needs and derive IT solution requirements

• Provide both strategic and tactical direction and leadership excellence for all finance and controlling processes as well as reporting within our SAP template
• Lead workshops to design future finance and controlling processes and educate the users