Ügyféltámogatás állások, munkák Németországban

• KYB Europe internal Job Grade: 2
• Reports to Sales Manager DACH
• Regular customer meetings and follow ups.
• Development and expansion of existing customer relationships.
• Visit and develop potential customers in Germany.
• First point of contact for customers on a regular basis.

• Provide 1st and 2nd level technical support via ticketing system, phone, email, and in person
• Install and maintain network and server hardware components
• Manage and maintain internal software distribution system
• Install and maintain printers and video conferencing systems

• Most senior level technical customer service engineer with long-standing experience.
• Very complex to highly complex equipment and complex to very complex systems incl. associated accessories across the entire portfolio
• Diagnoses and repairs all designated products

• Most senior level technical customer service engineer with long-standing experience.
• Very complex to highly complex equipment and complex to very complex systems incl. associated accessories across the entire portfolio
• Diagnoses and repairs all designated products

• Create clear, user friendly copy for UX/UI, support content and other communication materials.
• Coordinate and continuously improve translation workflows and processes, collaborating closely with internal teams and external partners

• Maintain, support and further develop the network environment, including the data center and office locations
• Implement and maintain network solutions, including VLAN, BGP, ACLs and related network components

Identifying and establishing partnerships with agencies using various methods, including outbound sales, personal network, social selling, and participating in events....

As the central contact person and project manager, you will be responsible for service support (incident and problem management) for customers located worldwide in the air traffic control and airport sector...

Identifying and establishing partnerships with agencies using various methods, including outbound sales, personal network, social selling, and participating in events....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.