Ügyfélkapcsolati munkatárs állások, munkák Németországban

Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives....

• Consult and sell our sophisticated, explanation-intensive software products.
• Position VEEUZE solutions as value-creating tools for our customers in the interior and furniture industry.
• Build, maintain and further develop long-term B2B customer relationships

Support the Product Owner and Requirements Engineers in gathering and structuring business requirements, facilitating discussions with the development team to ensure a shared understanding and contributing to the product's foundation...

Fully leverage and further develop critical business skills including quantitative and qualitative analysis, project management, communications, stakeholder management and leadership in a high-functioning team environment....

• Develop and execute a comprehensive digital transformation strategy for the HR function, aligning with organizational objectives and future growth plans.
• Identify opportunities to streamline HR processes through automation, digitization, and the integration of innovative technologies.

• Guide the Transition : Lead the implementation of EPOS digital solutions for our existing and new B2B clients.
• Process Design: Beyond managing clients, you will design the workflows, onboarding journeys, and internal procedures that will become the standard for our digital department

Lead and manage customer relationships for the Regensburg site with a strong focus on customer centricity and satisfaction...

• You ensure exclusive customer service and are the first contact person for our customers.
• You will receive customers and customs control staff at the Oberhausen site.
• As the connection between the warehouse and customers, you ensure smooth communication and drive forward logistical adjustments.

• Provide administrative support, including document preparation, editing, and correspondence
• Assist in the preparation of reports, presentations, and project documentation
• Organize team and company events
• Manage calendars, schedule meetings, and coordinate travel arrangements

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

• Build deep executive relationships and earn trusted advisor status with customers
• Identify new opportunities for customers to leverage new or expanded SAP solutions
• Mitigate churn and manage renewals of SAP solutions/services
• Identify sales leads and support sales in expansion and upsell efforts

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Independent support of international customers
• Availability inquiries with suppliers and service providers
• Preparing quotations, placing orders, checking goods from receipt to dispatch
• Issuing transport documents for shipping and customs clearance

• Management of private and public market assets, including AIFs and direct investments
• Regular asset review and reporting
• Investment analysis and buy/sell recommendations
• Regular client communication and proactive portfolio management
• Conducting market research, particularly in the private market (VC/PE)

• Screen and evaluate early-stage startups across PropTech, ConTech, and adjacent verticals, and manage our deal flow pipeline and CRM
• Conduct market research, competitive analyses, and commercial assessments to support investment decisions

• Manage and respond to distributor inquiries in a timely and professional manner
• Process and follow distributor orders and requests accurately and ensure smooth and timely order fulfillment

Identify and develop new business opportunities by researching market trends, targeting high‑potential prospects, and consistently generating a qualified pipeline through outbound activity....

• Provide operational and managerial leadership to the Customer Care Team
• As part of the Customer Care team, it will be the first point of contact for customers and their needs.
• Motivate, mentor and develop the team in line with departmental objectives.