Call center állások Németországban (mérnök)

• Manage key strategic customer accounts and FMP engine maintenance contracts, driving benchmark satisfaction levels
• Primary liaison between customers and P&WC in support of customer's maintenance activities

• Leading and coordinating customer onboarding, including onsite demonstrations, trainings, and rollout planning.
• Supporting and assisting with installations, commissioning, and validation of continuous monitoring systems at customer sites.

Giving High-Rise specific sales support (with focus but not limited to Product offering, Scope of supply, TP2 pricing support for “Engineering to Order” product offerings, technical clarifications in coordination with mechanical and electrical engineering department, …) to the High-Rise sales...

• Capture of customer requirements and formalisation in system requirements
• Refinement of equipment requirements
• Preparation and participation in workshops with stakeholders
• Coordination with and support of software development
• Planning and execution of integration tests