Telefonos ügyfélszolgálat állások, munkák Külföldön

Accountable for partnering directly with the Digital Managers and the local marketing company brand leadership to drive for full adoption of the GCO services and capabilities and the delivery of agreed Content types, volumes and savings....

• Strategic Leadership: Define and execute the vision and strategy for the Customer Success Management function at TOPdesk.
• Team Building & Management: Lead, coach, and expand a growing team of Customer Success Managers in the Netherlands and Germany.

Deal Leadership & Execution: You lead deal teams for onshore wind, PV, and battery storage (BESS) transactions across Europe, driving the entire process from sourcing to closing....

For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.Our deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in...

• Primary relationship for assigned key accounts
• Regular customer cadence: check-ins, operational reviews, QBRs
• Preparation and execution of QBRs (value, roadmap, performance, risks)
• Proactive de-escalation and expectation management
• User enablement: trainings, demos, product updates, best practices

Sales Manager Distribution Business - Middle East & AfricaVorwerk Home & Co. KmG belongs to the German family-owned company Vorwerk that has been operating in Wuppertal for over140 years. From the strategic head offices in Wollerau SZ, the Kobold and Thermomix divisions are managed.We are an...

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Assist customers with software application inquiries and troubleshooting issues
• Document customer interactions and technical issues in our ticketing system (Salesforce)
• Collaborate with senior support staff to escalate complex issues and ensure timely resolution

• Capture of customer requirements and formalisation in system requirements
• Refinement of equipment requirements
• Preparation and participation in workshops with stakeholders
• Coordination with and support of software development
• Planning and execution of integration tests

• Capture of customer requirements and formalisation in system requirements
• Refinement of equipment requirements
• Preparation and participation in workshops with stakeholders
• Coordination with and support of software development
• Planning and execution of integration tests

• You create CI/CD pipelines.
• You support the cloud administration for our products.
• You perform updates of the components used.
• You create concepts for monitoring and implement them.
• You support our software developers in deployment and operations.