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• Identify, analyze, and prioritize customer (Parship, ElitePartner & eharmony) needs
• Derive clear hypotheses from existing data/insights—even with incomplete information
• Translate needs into product initiatives with measurable customer value and business impact

CRM STRATEGY & EXECUTION Develop and execute CRM strategies that drive customer engagement, retention, and revenue across multiple channels. Deliver data-driven, personalized campaigns and automated customer journeys across the full customer lifecycle to support ecommerce growth and conversion....

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Formulate, evangelise, and drive adoption of the product security strategy
• Assess, advise on, and increase the security maturity posture
• Create a standardised security architecture and operational best practices
• Help track and drive remediation of security and technology risks

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

Design and Own End-to-End Solutions: Lead the architectural design and implementation of full-stack features, from robust backend services to intuitive internal dashboards....

• Manage and scale our Teleport infrastructure for secure access to servers, databases, and Kubernetes clusters.
• Develop and maintain automated Identity and Access Management (IAM) workflows within AWS.
• Implement and improve Just-In-Time (JIT) access solutions to reduce our permanent attack surface.

• Reviewing, analyzing, and negotiating contracts and agreements of all kinds (horizontal & vertical aspects) e.g., supplier contracts, license agreements, cooperation agreements, terms & conditions
• Evaluating market dominance related market behavior
• Structuring meetings with competitors

• Aktiver Ausbau und Pflege von Kundenbeziehungen
• Eigenständige Betreuung eines definierten Vertriebsgebiets in Österreich
• Identifikation und Akquise von Neukunden über verschiedene Kanäle
• Durchführung von Bedarfsanalysen und Erstellung individueller Angebote

Student UX Researcher (f/m/d) | 20-30% | Hybrid working model | Zurich Switzerland Company Description Welcome to SMG Swiss Marketplace Group! SMG is a pioneering network of online marketplaces and a leading European digital company that simplifies people’s lives with forward-looking products. We...

• Connect the ONE-KEY accounts via APIs to enable real-time sample tracking
• Ensure all solutions meet regional audit and compliance requirements
• Contribute to the expansion of web interfaces, internal tools, and platform improvements across the ONE-KEY ecosystem

• Gesamtverantwortung für den Bereich Event Sales mit strategischer, operativer und finanzieller Führung des Departments
• Qualifizierung, Entwicklung und Steuerung anspruchsvoller Veranstaltungsanfragen mit Fokus auf Qualität, Individualität und langfristige Kundenbeziehungen

• Do discovery, design, develop, test, deploy and maintain software in a thriving environment.
• Manage individual project priorities and deliverables whilst working in a team who enjoy knowledge sharing sessions.
• Stay up to date with the latest trends in technology.

• Do discovery, design, develop, test, deploy and maintain software in a thriving environment.
• Manage individual project priorities and deliverables while working in a team that enjoys knowledge sharing sessions.
• Stay up to date with the latest trends in technology.

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end
• Uphold high engineering standards and bring consistency to the many codebases and processes you will encounter
• Work with engineers across the company to build new features at large-scale

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Du betreust und berätst bestehende sowie neue Kunden - telefonisch und per E‑Mail
• Du baust langfristige Kundenbeziehungen auf und entwickelst das Geschäft mit deinen Resellern eigenständig weiter
• Du setzt Verkaufsaktionen um, erkennst neue Chancen und nutzt sie gezielt für Cross‑ und Upselling

Support the development and execution of the Affiliate and Influencer marketing strategy in Germany, ensuring alignment with overall business goals and local market nuances....

• Position selected services and solutions within the financial sector
• Identify, engage, and develop new customer relationships
• Collaborate with delivery and engineering teams, including external partners
• Develop and implement account expansion strategies through up-selling and cross-selling

• Business development and maintenance in your area of responsibility.
• Support and coordinate the development and implementation of sales strategies.
• Be responsible for preparing short- and long-term sales plans as well as for the preparation of statistics.