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• Identify and acquire new customers through outbound and inbound sales activities in close collaboration with our Business Development Representative and the marketing team;
• Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs);

• Administer and manage the customer service tool landscape, with a strong focus on Zendesk, ensuring smooth daily operations, system stability, and secure user access management
• Drive the ongoing development and optimization of CRM systems through AI integration, automation, and process improvements

• Manage and expand existing customer relationships within the Commercial Print Plates segment across the DACH region, primarily in Germany.
• Focus on new business acquisition and market growth – identify opportunities, develop strategies, and execute them effectively.

Duties and Responsibilities _VISION AND VALUES_ As Senior Sales Manager - International, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences,...

• Designing and delivering engineering solutions for our businesses and customers
• Enhancing our infrastructure capabilities and functions with new and fresh ideas
• Performing and improving QA and Test Automation frameworks

• Manage and develop existing customer relationships, identify new business opportunities, and implement customer- and market-specific growth initiatives.
• Take ownership of assigned Inside Sales accounts and contribute to revenue growth, profitability, and customer satisfaction.