First level help desk állások, munkák Külföldön

• Coordinate and manage customer projects from initial inquiry to mass production
• Serve as the communication bridge between customers, suppliers, and our Chinese headquarters
• Prepare and maintain project schedules, timelines, and status reports
• Support technical clarifications and documentation processes

Own the market success and financial performance of the Non‑Impact Attachment portfolio like concrete cutters, pulverizers and grapples within the Hydraulic Attachments Business Line of Epiroc...

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Take full responsibility for identified strategic growth accounts in the DACH region and actively support new customer acquisition within the Foodservice Wholesale channel
• Develop and implement innovative sales and marketing strategies tailored to foodservice wholesale markets

Global Head of Technical Services Material Science CASE & Cementitious Materials We're looking for a Head of Technical Services to lead our global expert team and technical centers in developing solutions for the construction industry, specifically in Paints & Coatings, Adhesives & Sealants and...

• Define and execute a regional press and communications strategy aligned with the global PR framework
• Manage and coordinate external PR agencies, including budget, KPIs, and performance tracking

• You support our budget planning, budget management and auditing
• You create new evaluations and optimize existing reports (e.g. with PowerBI)
• You actively work on the procurement process
• You control the data quality and support improvement initiatives

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Contact existing clients (Agencies or Advertisers) via telephone, chat and email.
• You identify sales opportunities and providing your businesses-contacts with the best solution for their business goals.
• Analyze marketing campaigns on behalf of your customers.

Co-lead the global OT Security domain within the Digitalization Team, ensuring close alignment with Corporate IT, Maintenance, Engineering, and Production functions...

Group Associate Specialist Customer Service Become part of a vital chain and contribute to our common goal of making people’s lives better. Headquartered in Lachen, Switzerland, Octapharma is one of the largest human protein manufacturers in the world, developing and producing medicines sourced...

• Cover the PRRC role when requested from the needs of the company (e.g. during the absence of the current PRRC)
• Develop and execute regulatory strategies for products and services
• Provide regulatory expertise for complex or unique issues and challenges regarding registration and compliance activities.

Understanding business needs: Analyze and comprehend business requirements and constraints to define target processes and system specifications....

• Define and lead the global marketing strategy aligned with the company's growth ambitions and commercial priorities
• Translate business strategy into targeted marketing initiatives that expand global reach, build awareness, create qualified leads in priority markets and support revenue generation

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• support the sales team with product and application-related topics, including application training
• conduct product demonstrations for international customers and support sales activities at trade fairs
• perform installations and conduct customer training

• Capture of customer requirements and formalisation in system requirements
• Refinement of equipment requirements
• Preparation and participation in workshops with stakeholders
• Coordination with and support of software development
• Planning and execution of integration tests

• Capture of customer requirements and formalisation in system requirements
• Refinement of equipment requirements
• Preparation and participation in workshops with stakeholders
• Coordination with and support of software development
• Planning and execution of integration tests

• Support the management and further development of the LRZ course programme on national and European level
• Coordinate with other GCS centres and EuroCC national competence centres
• Collaborate with other national and European projects and initiatives