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Conduct and support all business internal audit activities within the N26 group including external contractors...

• Own and grow a portfolio of strategic industry partners and key accounts
• Serve as the primary point of contact for partners, ensuring timely responses to commercial and service-related inquiries

• Support the development of a comprehensive risk-based annual audit plan for business functions, including product, customer operations, sales, marketing, and partnerships
• Support and conduct all business internal audit activities within the N26 group including external contractors

• Corporate audit reports and extract key learnings for the organisation
• Attend knowledge sharing meetings (e.g. Policy round table) and extract information you think is relevant for the CFOs in the markets

• Develop and execute regional brand protection initiatives aligned with global brand protection strategy and business objectives
• Partner with internal teams (Legal, Marketing, Sales, Channel, Operation…) and build a brand protection network

• Operate and continuously improve the existing customer segmentation model
• Translate segmentation logic into concrete sales actions (e.g., service levels, visit frequencies, offer types)
• Analyze customer-level profitability (P&Ls) and develop segment-specific service and pricing strategies

• Work with a wide range of systems, processes and technologies to own and solve problems from end-to-end
• Uphold high engineering standards and bring consistency to the many codebases and processes you will encounter
• Work with engineers across the company to build new features at large-scale

• Turn performance marketing into a growth powerhouse by bringing experience across Paid Social, Paid Search, Display/Video, Native, and Affiliates, with deep expertise in at least one core channel.
• Build and execute bold strategies that combine data-driven rigor with creative problemsolving.

• Check-In und Check-Out
• An- und Abreisen vorbereiten
• Betreuung der Gäste sowie Organisation individueller Gästewünsche
• selbständiges Inkasso
• Korrespondenz/Rechnungen verfassen und versenden
• enge Zusammenarbeit mit anderen Abteilungen
• Reklamationsbehandlung

• Professioneller Check-In & Check-Out unserer internationalen Gäste
• Kompetente Beratung und Betreuung während des gesamten Aufenthalts
• Entgegennahme und Koordination von Reservierungen (Hotel, Restaurant & Bar)
• Pflege unserer Online-Buchungskanäle

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