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• Personelle und fachliche Führung des Empfangs- und Administrationsteams
• Verantwortung für die Ausbildung und Begleitung unserer KV-Lernenden als Berufsbildner/in
• Operative und administrative Unterstützung der Geschäftsführung im Tagesgeschäft

• Support relationship management and fundraising activities across key European markets while working closely with institutional investors and prospects.
• Prepare and coordinate client meetings, roadshows, pitches, due diligence sessions, and reporting meetings.

• Proactively contact potential B2B customers by phone
• Conduct cold calls and identify new business opportunities
• Introduce the company's products and identify potential customer needs
• Identify relevant contacts and decision-makers

• Betreuung, Beratung und Weiterentwicklung des bestehenden Kundenportfolios in der Gastronomie im Wallis
• Akquisition von Neukunden und Ausbau der Marktpräsenz im Verkaufsgebiet
• Planung und Durchführung von Kundenbesuchen mit dem Firmenwagen sowie Aufbau nachhaltiger Kundenbeziehungen

• Configure, maintain, and optimize Microsoft Dynamics 365 Customer Service and Contact Center capabilities
• Design and manage case management, queues, routing rules, workstreams, SLAs, business rules, forms, views, and agent experiences

• Position selected services and solutions within the financial sector
• Identify, engage, and develop new customer relationships
• Collaborate with delivery and engineering teams, including external partners
• Develop and implement account expansion strategies through up-selling and cross-selling

• Operative and strategic leadership and further development of the entire sales division
• Steering all sales activities to open new markets and customer segments, particularly in international export markets

• Delivering and optimizing digital campaigns across key digital touchpoints, ensuring quality, performance monitoring and continuous improvement
• Establishing scalable workflows, templates, approval processes and handover standards for content and campaign operations

• Create and implement test strategies and concepts for all test levels in embedded, cloud, mobile and web applications
• Improve our development and testing processes, methods and tools, and support the development teams
• Plan, set up and maintain test environments and automation frameworks

Support E-commerce & CRM Deployment manager to deliver Vuse & Glo E-commerce Targets (e.g., NTO, volumes) via OTIF implementation of digital activations according to cycle plan...

Lead the Central Europe Sales Operations Excellence team and act as the key interface between sales teams, partners, Sales Operations, Sales Administration and Headquarters, ensuring continuity and driving shared success across the region...

Drive International Outbound Sales: Identify high-potential companies across international markets, find key decision-makers and engage them through personalized outreach via phone, email and LinkedIn....

Build, develop and lead the Workshop and Demo Coordination team (4 team members), aligned with Service and Customer Excellence, while fostering accountability, collaboration and continuous improvement....

• Processing and coordination of customer inquiries in close cooperation with sales colleagues
• Creation, processing and filing of offers and contract-related documents
• Administrative and preparatory support for contract processes within the DACH region

Process Analysis &; Automation: Analyze existing sales processes, identify opportunities for increased efficiency, and develop AI-powered automations (e.g., for reporting, follow-ups, data entry, and lead routing)....

Leverage customer research, journey analytics and business data to support the development of personas, customer journeys and experience improvement opportunities across key touchpoints....

• You will drive business growth by identifying, qualifying, and converting new sales opportunities across assigned markets and key accounts
• You will develop and maintain long-term customer relationships, ensuring high customer satisfaction, retention, and sustainable business growth

• Aktive Akquise von Neukunden über alle At-Work-Segmente hinweg
• Aufbau und Pflege einer starken -Pipeline vom Erstkontakt bis zum Vertragsabschluss
• Identifikation und Ansprache der relevanten Entscheidungsträger je Branche
• Entwicklung branchengerechter Lösungen aus unserem Portfolio

• Lead the execution of brand plans, campaigns and innovation projects while ensuring excellent day-to-day brand management.
• Execute the annual brand plan to deliver agreed brand and commercial objectives.
• Lead the implementation, optimisation and evaluation of ATL and BTL campaigns.

• Collaborate with business stakeholders to identify technical opportunities and gather user requirements for Polarion customizations, workflows, reports, dashboards, and integrations.
• Configure, customize, and maintain Polarion ALM solutions to support engineering, quality, and compliance processes.