Mental állások, munkák Kaposváron

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

Define and improve metrics reflecting product performance, service quality, and operational efficiency Analyze client behavior and service processes to identify trends, bottlenecks, inefficiencies, and drivers of performance Work on problems related to attrition / churn, customer behavior,...

Join a client service team and take ownership of a workstream to solve client challenges Deliver solutions that solve immediate problems and drive long-term change Uncover true challenges behind a client’s strategy and create actionable plans Combine research, data analysis, interviews, and...

Join a client service team for 8-10 weeks Contribute to workstreams to help solve client challenges Uncover true challenges behind a client’s strategy Create actionable plans that drive real change Combine research, data analysis, interviews, and brainstorming to generate insights and solutions...

Drive the development of the analytics function within a 600+ employee division, strengthening data-driven decision-making across product and business units. Analyze large-scale client and user interaction data to understand behavior patterns, identify inefficiencies, and uncover opportunities to...

Build and evolve backend microservices in Go (new features, performance work, reliability improvements). Work with production Python-based components when needed across the broader service landscape. Participate in architecture discussions and cross-team integrations. Perform code reviews and...