Junior analyst állások Svájcban (it üzemeltetés, telekommunikáció)

• Act as a primary point of contact for all internal IT related user queries/issues.
• Providing 1st and 2nd line technical support for MS suite of products, PCs, laptops, mobile devices, printers, Audio Video Conferencing system and telecommunication equipment.

• Lead, mentor, and coordinate teams of designers and developers
• Design and develop web and mobile interfaces
• Conduct user research and usability testing
• Define and implement product strategies and pricing models
• Collaborate with business owners to guide strategic product decisions

• Own and manage end-to-end service management processes and tools, including incident management, service request management, asset management, and KNB management
• Ensure adherence to standards, policies and best practices in operations

• The Monitoring Operator will be responsible for the following:
• Continuous monitoring of IT infrastructure, applications, and services
• Validation and filtering of alerts (false positives, duplicates)
• Classification, prioritisation, and correlation of incidents

• Manage and support Microsoft 365 services (Exchange Online, SharePoint, Teams, Entra ID)
• Maintain and optimize our Hyper-V and Windows Server infrastructure
• Provide IT support across all levels (1st to 3rd line)
• Deliver hands-on IT support at congresses and events across Switzerland and Europe

• Deine Hauptaufgaben
• Du implementierst, programmierst und betreust individuelle Kassensysteme
• Du führst digitale Einkaufsplattformen und Warenwirtschaftssysteme ein und entwickelst diese weiter
• Du erstellst, analysierst und optimierst Einkaufsreports

Act as Business Responsible and Subject Matter Expert for electronic invoicing within the Service Order-to-Cash and Procure-to-Pay process areas, ensuring compliant and stable operation within SAP S/4HANA and other corresponding applications....

• Act as a key point of contact for IT systems administration, including Level 1 and Level 2 support following Abbott IT standards.
• Provide end‑user support to ensure smooth daily operations for our onsite teams.

• Analyze and assess electromagnetic systems and communication protocols
• Design and develop tools for signal analysis, automation and electronic defense use cases
• Take ownership of measurement, analysis and research tasks depending on your experience level

System Administration & Development Manage and enhance SAP Business One (T-SQL version) along with other enterprise systems that keep our global operations running smoothly. Lead the migration of legacy processes to modern 2025+ standards....

• Address and resolve basic SAP related incidents and service requests.
• Act as a liaison between users and senior SAP team members
• Implement small-scale enhancements and fixes in SAP (ABAP or other relevant technologies).

• First point of contact (L1) for user support related to the Aderant system (approx. 70%)
• Providing general L1 IT support (approx. 30%) as part of the L1 IT support team (hardware, software, workplace tools, troubleshooting)

• Manage the end-to-end lifecycle of our devices, including provisioning, onboarding of new joiners, and secure offboarding of leavers.
• Administer and continuously improve the macOS environment, specifically MDM standards, application deployment, and configuration management.

• Where? Gümlingen
• Duration: Permanent position
• Vacation: at least 5 weeks
• Weekly hours: 41 hours
• Join a growing company with a strong industry reputation and recognized leadership in energy services

• Handle support requests and provide support on hardware, software and networks
• Troubleshoot and resolve issues with Windows, Office 365, printers, mobile devices and business applications
• Escalate complex cases to other departments and update ITSM documentation

• Design and implement security measures for systems built on Microsoft technologies, including Windows Server, Azure, and Microsoft 365
• Configure and manage Microsoft security tools such as Defender for Endpoint, Defender for Identity, and Defender for Cloud

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Partner closely with IT partners throughout project lifecycles
• Support and collaborate with partners throughout the project lifecycle
• Ensure secure, reliable operation of our cloud platform
• Handle 2nd-level support and solve complex technical issues

• Provide general support to Stakeholders in regards to FEI horse documents, registrations and health requirements;
• Provide general support to different Stakeholders on the use of various FEI IT platforms;