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• Support the implementation, maintenance and continuous improvement of IT compliance and governance frameworks in line with regulatory requirements (e.g. DORA, ISO 27001)
• Monitor compliance with internal IT policies, procedures and external regulatory requirements (e.g. BaFin expectations)

Create, maintain, and communicate the updates to the Governance Documentation related to Information Security and DOR for the CISO Office. This will include policy, procedure, work instructions, process flows within the CISO office and connected to the 1st line teams that are dependent on these for...

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments....

• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

• Manage and oversee external IT service providers delivering operational support to hotel
• Monitor and evaluate SLA performance and service KPIs, ensure accurate invoicing and timely payments
• Ensure vendor deliverables align with company standards and expectations with full governance

• Provide strategic and operational leadership for central IT and technology domains, including AI platforms, infrastructure and services, IT security, and data & analytics.
• Define and drive an overarching IT and technology strategy aligned with business objectives and future growth.

• Maintain the IT infrastructure, including hardware, software, system and network etc.
• Manage cyber security related issues, including monitoring, assessing and handling etc.
• Provide security solution for the branch according to the Head Office's requirement.