It rendszeradminisztrátor állások Németországban (it üzemeltetés, telekommunikáció)

• Responding to internal inquiries regarding IT support issues (help desk, first-level support) in German and English
• Analyzing, finding solutions for, and implementing solutions to hardware and software problems on site or remotely

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Monitor security events and investigate alerts to identify potential threats.
• Handle IT security incidents following established procedures and escalate when necessary.
• Operate SOC tools and collaborate with the external MSSP for SIEM alert management.

• Developing and refining IT resilience, backup and disaster recovery concepts on a group-wide level.
• Assessing existing backup, restore and recovery capabilities, including resilience against ransomware and large-scale failures.

Provide first and second-line technical support through multiple channels including the IT service portal, live chat, phone, email and face-to-face interactions. Ensuring prompt resolution and high customer satisfaction....

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

Taking responsibility: ensure continuous operation and accessibility of the network (especially WAN, but also LAN and Wi-Fi, with support of service providers); responsible for technical network architecture...

• Enforce Conditional Access and MFA policies in production environments
• Monitor policy implementation success and flag enforcement inconsistencies
• Run and maintain internal scripts or tooling used to apply and validate tenant configurations

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

You are not satisfied with merely achieving 100% SLA fulfillment, 5/5 CSAT scores, and perfect NPS, and you understand customer success as a continuous journey with evolving goals...

Product Strategy: You own the end-to-end product vision and road­map for all non-financial ERP capa­bilities across MB Energy (SAP/Implico, OTIS and CODAS), aligned with your business stake­holder demands....

You will align and drive application security across group IT–managed and internally developed applications, collaborating closely with interdisciplinary development teams to ensure a secure end‑to‑end lifecycle...

• Define and develop tools for large scale data analysis using machine learning and AI for on-going insight, to drive TCO reduction.
• Plan roadmap for cloud resources adoption, based on price/performance, capacity and demand.
• Automatic classification and recommendations for optimal resource allocation.

• lead and motivate cross-functional teams to successfully deliver customer projects
• take full ownership of project delivery including scope, budget, timeline, risks and quality

• Operate and maintain complex Hyperscaler/SAP Cloud Infrastructure networks, track significant problems, monitor performance, and perform upgrades as required.
• Engage with customers in network architecture discussions to meet their security requirements.

• Operating and extending technical and structural infrastructure components for highly secure environments, both for internal platforms and customer-facing projects
• Supporting security accreditation processes and administrating relevant systems and security technologies

Configure, operate, and maintain network infrastructure, including Juniper SRX firewalls, QFX/EX switches, Fortinet FortiGate firewalls, FortiSwitches, and OPNsense firewalls, as well as Microsoft Azure networking components....

As working student (f/m/d)* IT Security, you support the Security Operations Center by analyzing and evaluating security-related events in Google Chronicle (SIEM) and assisting in incident identification and assessment....