Data állások Fóton (it üzemeltetés, telekommunikáció)

• Optimize our multi-technology RAN (GSM/LTE/NR) network to maintain and improve KPIs and SLAs.
• Monitor and analyze daily network performance and capacity using OSS, signaling monitoring, crowdsourcing, and official vendor tools.
• Drive RAN performance initiatives using AI/ML-based analytics.

• Oracle adatbázisok üzemeltetése nagyvállalati, magas rendelkezésre állású környezetben
• Oracle 11g–19c, RAC, Data Guard, ASM rendszerek kezelése
• Mentési és visszaállítási folyamatok (RMAN), rendszeres restore tesztek
• Oracle Exadata Cloud Customer környezet üzemeltetése

• HUAWEI cloud Europe DCN maintenance: alarm & incident handling, troubleshooting, service restore
• HUAWEI cloud Europe DCN new buildup and expansion, acceptance
• Develop efficient tools for network maintenance and delivery
• Regular meeting with partners or customers

Plan, create, and evaluate individual online offers and performance campaigns, ensuring that digital sales and customer care goals are met through effective campaign execution....

• Monitor system alarms, create and close work orders, and prepare routine monitoring reports.
• Maintain platform stability by checking hardware/software status and performing regular health checks.
• Execute software upgrades, patches, capacity expansions, and manage hardware spare parts.

• Maintain and troubleshoot SmartCare / CEM platforms
• Support and optimize big-data environments (Hadoop, SybaseIQ)
• Perform scripting and automation tasks (JavaScript, Python, Shell)
• Build BI reports and dashboards (Tableau or similar BI tools)
• Design and implement technical delivery solutions

• Review offers, contracts, and customer orders for completeness, and correctness.
• Enter and process orders in SAP (SD/PS) including delivery-oriented and billing plan orders.
• Handle the data exchange with our Sales Affiliate through SAP-IDoc.

Key responsibilities • Act as a single point of contact for phone calls (primary), chat and emails from users • Assist customers with basic, how to, account, portals, etc related inquiries • Coordinate with customers to track their details, navigate users to accurately enter their data in the...

Facilitating and coordinating the transition between agile and waterfall methodologies becomes part of your role, ensuring that you identify the most suitable hybrid approach when necessary....

• Responsible for assisting users with IT related inquires and issues.
• Provides first line user support with all IT related issues.
• Responsible for ensuring a high level of customer service and support to all users.

About the role: The Onsite Services Technician Intern will be responsible for providing comprehensive support for Schneider Electric workplace and infrastructure equipment. This role involves hands-on technical tasks, coordination with external vendors, and ensuring high levels of end-user...