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Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

Cooperation in the execution MOL Group’s business, functional regional and IT strategy within the employee’s organization, furthermore, active participation in maintaining service provider approach....

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Spanish and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in Italian and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Help end-users by resolving their IT issues and queries
• Provide support through email, chat or phone
• Support our customers in German and English
• Deal with software and connection-related issues
• Use automated diagnostic programs to solve network programs

• Administrates and operates MOL Group cyber security PAM solutions
• Handles access management related requests, incidents and changes
• Supports the access management improvement initiatives across MOL Group
• Maintains up to date documentation of designs/configurations/processes

Key Tasks and Responsibilities: • Taking ownership of customer issues reported and seeing problems through to resolution. • Researching, diagnosing, troubleshooting, and identifying solutions to resolve hardware / software issues. • Following standard procedures for proper escalation of unresolved...

Open to fresh graduates with strong analytical and data skills, as well as candidates with 1–2 years of relevant experience in network planning, revenue management, commercial planning, strategy, management consulting, or other analytical roles...

• Support and optimize business processes across the full lifecycle of logistics and after-sales operations
• Ensure consistent status handling, issue resolution, and process transparency
• Translate business policies and rules into functional SAP requirements

• Design platform architecture processes and integration with enterprise systems
• Develop automation modules and frameworks using PowerShell and C#
• Build automation tools and scripts leveraging REST APIs
• Create reports and insights from automation data and API integrations

Munkakörhöz tartozó feladatok ellátása....

• Ensuring the reliability, availability, and performance of systems by implementing SRE best practices
• Developing and maintaining comprehensive monitoring and alerting systems using tools such as Prometheus, Grafana, ELK stack
• Managing incident response and root cause analysis for production issues

• Identification of repetitive IT operational tasks and design or deployment of agentic AI tools and scripts to optimize workflows
• Management of full lifecycle onboarding and offboarding
• Provisioning of top-tier Apple and corporate hardware for employees and subcontractors

• Primary contact for all helpdesk inquiries
• Telephone and desk-side support for software, applications, and hardware issues
• Building, upgrading, and maintaining PC systems
• Setting up network access for new users