Operator menedzser állások XXIII. kerületben (it üzemeltetés, telekommunikáció)

• Vectory ERP felhasználók támogatása az Újház Építőanyag Nagykereskedelmi hálózatban
• Kapcsolattartás üzleti és IT oldalon
• Kérdések, hibák fogadása, megértése és megoldása, rendszerfejlesztési igények megfogalmazása, fejlesztések tesztelése
• Kisebb fejlesztések, beállítások, riportok készítése

Support technical onboarding and implementation for corporate customers Act as a primary technical contact for assigned accounts Implement LMS integrations for key customers (SSO, API’s – training provided) Help configure solutions to meet customer requirements Troubleshoot issues and coordinate...

Working closely with application and infrastructure engineers to address issues and bugs as soon as possible Providing transparency to the customers' product teams Driving internal takeovers from project teams Assisting delivery teams with product training and support Coordinating scheduled and...

Head multi-tiered support operations (L1, L2, L3) Lead Service Operations Managers Ensure smooth 24/7/365 operations Support commercial activities including RFP responses, onboarding of new clients, and expanding ongoing engagements Report on division KPIs, health status, and risks Manage incidents...

Respond to computer security incidents according to the incident response policy and other policies and procedures; triage and assess the risk of incidents, performing real-time analysis and managing workload during investigations/incidents. Serve as an escalation contact for incidents reported by...

Serving as the single point of contact for energy clients, managing ongoing support engagements and maintaining strong relationships with C-1/C-2 stakeholders Coordinating planned and unplanned maintenance windows to minimize business disruption and act as the escalation point for critical...