Tools engineer állások I. kerületben (it üzemeltetés, telekommunikáció)

• Handling HelpDesk tickets related to errors, incidents, and inquiries concerning system integrations.   • Analysing and diagnosing technical issues reported by end-users.   • Collaborating with development teams, business analysts, and external vendors to promptly resolve problems.   • Providing...

• Maintain and troubleshoot SmartCare / CEM platforms
• Support and optimize big-data environments (Hadoop, SybaseIQ)
• Perform scripting and automation tasks (JavaScript, Python, Shell)
• Build BI reports and dashboards (Tableau or similar BI tools)
• Design and implement technical delivery solutions

• Monitor system alarms, create and close work orders, and prepare routine monitoring reports.
• Maintain platform stability by checking hardware/software status and performing regular health checks.
• Execute software upgrades, patches, capacity expansions, and manage hardware spare parts.

• Monitoring, scrutinizing alerts received from our various tools and ensuring that they are properly logged and worked on.
• Incident Ticket Management, entering alerts into ticketing tool and updating these tickets as necessary. Handle the ticket from the 1st level customer support team

•Infrastructure Operation and Development: Configuration of Windows servers, domain administration (user and computer management), Linux server management (Docker, Prometheus, MQTT broker) •Automation and Configuration Management: Development and standardization of Ansible/AWX playbooks, automation...

• Help design smart, scalable cloud applications using Azure-native and custom components
• Build, operate, and monitor cloud solutions end‑to‑end
• Automate everything you can – scripts, processes, workflows

Design, develop, and maintain cloud infrastructure solutions for SaaS/PaaS products using Infrastructure as Code (IaC) principles Implement and optimize CI/CD pipelines to enable efficient software delivery Create and maintain APIs and automation scripts to streamline infrastructure management...

Design, implement, and manage Azure cloud infrastructure to support Databricks and data platform workloads Build and maintain Azure resources including Resource Groups, VNets, Key Vaults, Storage Accounts, and Azure Active Directory (AAD) integrations Implement Infrastructure as Code (IaC) using...