Care állások XXIII. kerületben (it üzemeltetés, telekommunikáció)

Plan, create, and evaluate individual online offers and performance campaigns, ensuring that digital sales and customer care goals are met through effective campaign execution....

• Ügyfelek rendeléseinek a kezelése, • Folyamatos kapcsolattartás a partnerekkel, • Ügyfélelégedettség növelése és hosszútávú kapcsolatok építése. • Felmerülő reklamációk kezelése ...

• Troubleshoot IT related issues and handle customer requests.
• Provide remote support through different channels such as telephone, email, or chat.
• Support our top customers using your specific language skills.

• Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
• Resolving IT issues of our partners which can occur during the course of office work
• Documentation and logging of calls on the ticketing tool

• Supporting and lifecycle management of IT devices
• Managing local projects related to ATM operations
• Coordinating and participating in off-site activities at ATM locations
• Delivering technical support during internal and external audits

Lead end-to-end incident response activities, including triage, investigation, remediation, and post-incident reporting Coordinate with Product, Engineering, Legal, Communications, and other stakeholders Actively monitor and respond to security alerts from SIEM, EDR, CNAP, and other platforms,...