Field service engineer állások Budapesten (it üzemeltetés, telekommunikáció)

• Handling customer service requests from all Europe for Huawei Wireless products (BTSDBS3900 GUL, BSC69006910 GU and more);
• Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;

• Storage rendszerek (SAN/NAS) napi szintű felügyelete és állapotfigyelése
• Storage hibajegyek kezelése, hibakeresés, szükség esetén eszkaláció
• Hardware tesztek futtatása, logok ellenőrzése, hibák felismerése
• Hardware komponensek ellenőrzésében és cseréjében való részvétel

• Monitor system alarms, create and close work orders, and prepare routine monitoring reports.
• Maintain platform stability by checking hardware/software status and performing regular health checks.
• Execute software upgrades, patches, capacity expansions, and manage hardware spare parts.

• Software and hardware operation and maintenance of computer equipment (servers, PC workstations, networks and network devices).
• Performing full system administrator and system operator activities

• Be responsible for IP Infrastructure Solution pre-sales.
• Project management: Lead and guide the project team to identify, develop and close business opportunities with account manager/channel manager/ service manager.

Respond to computer security incidents according to the incident response policy and other policies and procedures; triage and assess the risk of incidents, performing real-time analysis and managing workload during investigations/incidents. Serve as an escalation contact for incidents reported by...