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• Developing and refining IT resilience, backup and disaster recovery concepts on a group-wide level.
• Assessing existing backup, restore and recovery capabilities, including resilience against ransomware and large-scale failures.

• Evaluate and critically challenge architecture proposals regarding scalability, maintainability, and Clean Core compliance
• Ensure adherence to SAP Clean Core principles and standardized development guidelines for custom developments

• Verantwortung für den Betrieb von Infrastruktur, Cloud-Umgebung, Netzwerk und IT-Sicherheit
• Leitung zentraler IT-Projekte, insbesondere im Zusammenhang mit dem Property Management System
• Führung des IT-Teams sowie Koordination externer IT-Dienstleister

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

• perform proactive monitoring and in-depth analysis/documentation of Microsoft cloud environments status updates
• provide automation of service monitoring, notification of critical events
• create concepts and technical documentation describing the developed functionality

• Architect and implement AI solutions within SAP systems to enhance business processes and decision-making.
• Design and deploy scalable, secure, and high-performing AI powered applications on SAP BTP.

• Provide 1st and 2nd level IT support (onsite and remote) for end users.
• Accept, analyze, and resolve internal service requests and fault reports using the ticketing system.
• Support Windows OS, Microsoft 365, business applications, and peripherals.

• Design and implement robust and innovative SAP architectures tailored to customer needs
• Lead solution development across SAP modules, ensuring alignment with customer business goals
• Stay ahead of the curve by exploring and integrating new SAP technologies

DO YOU LOVE CHALLENGES? ■ In your role, you will be responsible for identifying and evaluating market trends and new technologies for IaaS and Paas Services for our SAP customer base (Managed Cloud Services). ■ You will play an active role in creating managed services portfolio roadmaps. ■ Your...

Implement new or maintain existing solutions specialized in one or more SAP modules Provide functional expertise, guidance, and instruction on SAP processes Propose, configure and test business solutions according to requirements Keep communication with clients and development teams...

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

A bit about us Digital Realty is the leading provider of carrier and cloud neutral data centre services by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data...

On-Site IT Support Specialist (100%) For over 40 years, Celerion has stood at the forefront of global bioanalytical contract research, partnering with pharmaceutical and biotech innovators to bring new therapies to patients faster. Our growing Fehraltorf/Zurich site is at the heart of that mission....

• System maintenance and support: You take responsibility for daily operations, maintenance, and the continuous optimization of our internal IT infrastructure.
• Infrastructure development: You continuously develop our infrastructure across networking, firewall, storage, and backup.

• Incident Management: Analyze, document, and resolve operational incidents (~20% of working time), including escalation and coordination within the team.
• Change Management: Plan, assess impact, coordinate, and implement changes.

• Supporting a team of systems engineers, systems architects, and hardware engineers in the deployment of customer systems
• Applying the requirements engineering process to define functional and non-functional system requirements based on user requirements

Analyze mobile network performance across 4G/5G with focus on customer-impacting KPIs such as accessibility, retainability, mobility, latency, throughput, voice quality, and service reliability....

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer

Facilitate comprehensive technical reviews of new trends and developments to spot upcoming Security Incident & Emergency Response needs, and conduct incident-focused investigations...

As Digital Workplace Technologies Leader / IT Services Manager (m/f/d), you will be responsible for delivering a high-quality Digital Workplace experience for employees across Switzerland. You will lead the contractor-operated Digital Workplace Technologies team and ensure that employees are...