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Work with other Isletters to solve the business needs of customers Work with the latest technology and in interesting projects where you can make an impact...

Issue resolution támogatása és projekt átadás business-as-usual-ba Change recordok teljességének és minőségének validálása (scope, CI/service, risk, testing, backout, approval-ök) Kockázat/hatáselemzés koordinálása SME-kkel és service owner-ekkel Tervezés, függőségek és implementáció koordinálása...

Design, implement, and manage identity and access management solutions across multiple platforms (e.g., cloud and on-premises). Develop and enforce IAM policies, standards, and procedures. Provide technical expertise and support in deploying, configuring, and maintaining IAM systems, including...

• Present Sovereign Cloud offering, technical details, and engagement model, managed service offerings to customers and stakeholders.
• Present the technical and value proposition for private cloud on various platforms (AWS, Azure, GCP, SCI etc.)

• Act as the Lead Solution Architect in pre-sales engagements for contact center projects
• Design end-to-end contact center architectures, including:
• Omnichannel routing (voice, chat, e-mail, messaging)
• IVR / call flows / routing logic
• Voice-, Mail- and Chatbots
• Workforce and quality components

• Design and deliver end-to-end analytics solutions where SAP data is integrated into modern data platforms
• Combine SAP Business Data Cloud with platforms such as Databricks, working closely with Data engineers
• Acts as a process and technical expert for SAP analytics

Senior SAP BTP & Cloud Integration Developer (f/m) 100%About FrankeWe, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee...

ICT Support Engineer (Network SME) (16007)AufgabeFor a client in Zug, we are looking for an ICT Support Engineer (Network SME). In this role, you act as the Subject Matter Expert for the Cisco Meraki network infrastructure across 13 corporate and trading sites. You design, deploy, install and...

• Lead and support application onboarding to IAM platforms from consultation to integration. You'll be the go-to expert making it all work
• Collaborate closely with cross-​functional teams to architect, implement, and optimize secure identity solutions that scale with the business

• You take functional and technical ownership of our M365 Power Platform, covering governance, continuous development, and operations.
• Designing and implementing modern solutions using Power Apps, Power Automate, and other tools from the Microsoft ecosystem is at the core of your role.

Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

• Create and maintain user roles and authorization in various SAP modules according to business needs and the Company's policy
• Analyze and resolve Incidents / Requests related to SAP authorization

Enhance systems to align with business requirements Maintain applications and infrastructures in accordance with service level agreements Define and review technical requirements for integration, performance, quality, and scalability Collaborate with cloud operations teams to manage IaaS capacity...

• Work closely with product owners and stakeholders to analyze business needs and integrate them into the CRM system
• Define and enforce CRM development standards based on best practices and governance models
• Configure the system, workflows, automation, and integrate it with third-party systems

• Conceptualization, development, and practical validation of innovative automated and AI-supported solutions to enhance documentation and analysis workflows
• Analysis of technical and regulatory requirements and translation into robust, technically feasible concepts

• Lead, mentor, and coordinate teams of designers and developers
• Design and develop web and mobile interfaces
• Conduct user research and usability testing
• Define and implement product strategies and pricing models
• Collaborate with business owners to guide strategic product decisions

• Maintain, further develop and continuously improve our Europe-wide Information Security Management System to ensure its ongoing effectiveness
• Support in reviewing and optimizing current processes in accordance with industry standards and best practices

The Service Manager will be responsible for delivering consistent, high-quality end-user services and support across all European regions and countries. This role also owns the hardware management process and supports the wider infrastructure team with Field Service activities. The position...

• Design and implement security architecture for our Internal Developer Platform
• Drive adoption of Zero Trust principles across platform components, networks, identities, and services

• Being part of our Infrastructure & Network Team in an international IT set-up ​
• Group-wide definition of standards for network technology
• Management of external service providers
• Establishment of security standards in collaboration with the Information Security Officer