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• Log and raise tickets for incidents and service requests received through various contact channels (phone, web, chat, email)
• Manage and resolve auto-generated tickets, ensuring end-to-end accountability and closure

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

Támogatja a teljes vállalatirányítási informatikai rendszer kiépítését, a rendszert érintő vagy egyéb informatikai eszközök/hálózatok fejlesztését célzó projektek tervezésének és implementálásának folyamatát, kidolgozza a szabályozási rendszert...

• Design, implement, and strengthen security protection for IT cloud platforms, ensuring security at both infrastructure and application layers
• Participate in regular red-team/blue-team exercises, identify system vulnerabilities and security weaknesses, and propose remediation plans

• Az integrált vállalatirányítási rendszer fejlesztésének és működtetésének szakmai irányítása; az ehhez kapcsolódó IT projektek tervezésének, megvalósításának és szabályozási kereteinek kialakítása
• Aktív részvétel a vállalatirányítási rendszerek továbbfejlesztésében, fejlesztési irányok meghatározása

• Acting as the first point of contact (SPOC) for end-users, providing support for IT-related issues
• Delivering technical assistance via email, chat, phone, and ITSM tools
• Supporting customers in the contracted languages (English and German)

Lead and coordinate complex ICT and B2B telecommunication projects across different delivery environments, combining traditional and modern approaches to select the most effective model for each initiative. This ensures projects are delivered efficiently and tailored to business needs....

Overseeing the activities and key performance indicators of the consumer home segment from planning through execution and follow-up, ensuring that the segment’s goals are met and contribute to the company’s overall success....

• Deliver software products for telecom carriers in virtualization, containerization, horizontalization, and public cloud scenarios.
• Act as the technical implementation engineer (TE) and be responsible for technical implementation and technical problem handling in the delivery projects.

• Troubleshooting, diagnosing, and correcting IT-related technical issues, utilizing your technical and customer service skills
• Guiding the client through the necessary steps to restore functionality
• Being responsible for either solving the issue or escalating to Level 2 support

• You will be responsible for working with senior engineers and contributing to the immediate development and improvement of the Aladdin platform
• You will gain a broad understanding of the investment process as well as the capabilities and functionalities of Aladdin

Improve Yettel’s digital touchpoints, focusing on enhancing digital sales and customer care to deliver a seamless and effective customer experience....

• Monitor, detect and triage cyber security events, anomalies and/or trends in threat landscape using internal and external logging and monitoring sources.
• Complete the containment and analysis for cyber security incidents in a timely manner to minimize business impact.

• Customizing in SAP logistic modules like SAP MM / PP alone
• Provide solution for SAP processes in cooperation with business and logistical systems
• Interaction with process experts to find the best industry practice to implement

By leading and coordinating the annual budgeting, long-term planning and forecasting processes, you ensure accurate financial planning and alignment across the organization....

• Participate in SAP project delivery following standard project frameworks
• Support projects across the full lifecycle (design, testing, UAT, go-live, hypercare)
• Work closely with business stakeholders and internal teams
• Manage changes and support requests within agreed timelines (SLA)

• Participate in SAP project delivery following standard project frameworks
• Support projects across the full lifecycle (design, testing, UAT, go-live, hypercare)
• Work closely with business stakeholders and internal teams
• Manage changes and support requests within agreed timelines (SLA)

Coordinates the execution of MOL Group business, functional strategy in their department, focusing on areas performing core business functions....

• Supporting and lifecycle management of IT devices
• Managing local projects related to ATM operations
• Coordinating and participating in off-site activities at ATM locations
• Delivering technical support during internal and external audits