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The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

Responsibilities: - You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility. - You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a...

• analyze and capture customer requirements, ensuring a clear understanding of ITSM needs
• design and implement custom workflows in BMC Helix ITSM, including process automation
• develop, debug and optimize ITSM solutions, including incident, problem, change, and service request management

• Configure, maintain, and optimize Microsoft Dynamics 365 Customer Service and Contact Center capabilities
• Design and manage case management, queues, routing rules, workstreams, SLAs, business rules, forms, views, and agent experiences

• Support of IP and optical network capacity planning including traffic growth analysis and demand forecasting
• Analysis of utilization, throughput, latency, and error metrics from network elements and links

• Preparation and leading of FIT-to-Template workshops for Financial Compliance
• Scoping workshops for Financial Compliance
• Liaising with local affiliate Finance stakeholders for the implementation of Financial Compliance requirements
• Assessment of localization requirements for Authorization

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of...

CI/CD ownership: Own and evolve our shared GitHub Actions platform so it stays maintainable, reliable and easy to adopt across the team's repositories. Our stack is mainly Python, so you'll need a solid grasp of the Python packaging and tooling ecosystem. Occasionally you'll extend the platform to...

• Design, implement and operate secure and highly automated infrastructure in an on-premise private cloud
• Build and maintain Linux-based systems and Kubernetes environments
• Deploy and operate security monitoring and detection solutions, including SIEM platforms

• Operational ownership for a small portfolio of key global voice customers
• Development and maintenance of detailed technical understanding of each customer's voice estate and traffic delivery

• Ensuring high availability and stable operations
• Monitoring systems and handling alerts
• Opening, managing and coordinating incidents
• Executing planned maintenance tasks
• Keeping contact with providers and internal technical teams
• Troubleshooting application issues and outages using documentation