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Independently troubleshoot and resolve issues related to ERP and integrated applications, escalating to other IT teams as infrastructure or networking, or third-party vendors when necessary....

In this role, you will take end‑to‑end responsibility for the entire Customer Service organization for Cabin Interiors & Monuments....

• Partner with business and IT stakeholders to guide strategic and transformational initiatives across the Microsoft Dynamics landscape (D365 CE, D365 FO, Customer Insights, Marketing, Field Service).
• Establish and further strengthen the AI-Driven CRM System with an agentic approach.

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• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

• Manage and oversee external IT service providers delivering operational support to hotel
• Monitor and evaluate SLA performance and service KPIs, ensure accurate invoicing and timely payments
• Ensure vendor deliverables align with company standards and expectations with full governance

IT Infrastructure & Security Governance Manager (m/f/d) As IT Infrastructure & Security Governance Manager you will shape and maintain a secure, resilient, and compliant IT infrastructure for our commodity trading business. In a lean IT organization you will own IT governance and security policies...

Security Engineer (80-100% - all identities and backgrounds*) in Lausanne Switch is the digital partner of Swiss universities and a non-profit foundation. With around 180 employees, we develop digital solutions for teaching and research and strengthen Switzerland's digital sovereignty. Our...

• Leading the architecture discussion for the Core Platforms (CRM, Billing etc.) to deliver seamless business solutions for the Energy Retail Segment
• Collaborating with business stakeholders to understand requirements and translate them into scalable and effective technical designs

• Provide strategic and operational leadership for central IT and technology domains, including AI platforms, infrastructure and services, IT security, and data & analytics.
• Define and drive an overarching IT and technology strategy aligned with business objectives and future growth.

• Maintain the IT infrastructure, including hardware, software, system and network etc.
• Manage cyber security related issues, including monitoring, assessing and handling etc.
• Provide security solution for the branch according to the Head Office's requirement.

Information Security Specialist IT HELLO! We are RONAL GROUP and our most important asset is our globally active team. With the right people by our side, our passion for what we do is what keeps the world moving. ARE WE RIGHT FOR YOU - AND ARE YOU RIGHT FOR US? Allow us to introduce ourselves:...