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Key job responsibilitiesYour responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the...

Key job responsibilitiesYour responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the...

As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please...

• Ensure an excellent customer experience in close collaboration with our customers and partners
• Support our customers and partners to solve problems and ensure a noticeable top-level satisfaction
• Continuous improvement of our support quality and infrastructure

As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please...

• System Ownership & Lifecycle:
• Own the entire system life cycle
• for our public cloud-based infrastructure, including requirements gathering, architecting, vetting, building, and operational management.
• Automation & Operational Efficiency: Drive significant improvements in
• operational efficiency

ROLE PURPOSE The purpose of this position is to handle customer inquiries related to the loyalty program that cannot be resolved directly by customer service via phone or written communication. This includes conducting thorough checks across relevant systems (e.g. Clarify, Techsee) and, where...

You manage as administrator software solutions, interfaces applications for data management, databases, and MES/ERP interfaces in production with the aim of new modern systems integration and standardization....

• You are part of a team who is responsible for the global infrastructure services (planning, design, installation and administration)
• You ensure the proper service delivery of the entitled end to end services (network infrastructure, Storage, Server, VM, interfaces, 芒聙娄)

• Provide 1st level support; Respond to user support requests and resolve technical problems in hybrid environment
• Assist in managing Windows servers (installation, configuration, maintenance)
• Perform routine system updates, patches, and backups

• Ensure license compliance for all software products, validate usage against agreements, and take corrective action where needed.
• Maintain and optimise licensing contracts, documentation, and processes, including audits and negotiations with vendors/manufacturers.

• Ensures technically and timewise optimal Customer Support to guarantee the availability professionally and quick support by phone, email and remote assistance for customers
• Supports customers with complex technical requests using structured problem-solving approach

• Help Shopify run its planet scale systems by enabling our engineering teams to create resilient systems.
• Build and improve tools to keep our platform resilient and performant.
• Help define what Resiliency and Site Reliability Engineering means for Shopify.

Taking responsibility: Platform Engineering & Governance: Design, implement, and maintain core Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive); define and enforce governance policies that balance user productivity with enterprise control. Security & Identity...

Komplex webapp tesztelés Burp Suite Pro-val Mobilapp tesztelés: iOS és Android Infrastruktúra és WiFi tesztelési tapasztalat Userland RE tapasztalat (x86/x64/ARM, Windows/Linux) Képes létező exploit kód értelmezésére Egyedi eszközöket készít a feladat automatizálása érdekében 10% dedikált kutatási...

AWS IaaS és PaaS rendszerek menedzselése (EC2, S3, Lambda, IAM stb.) Hibrid hálózati kapcsolatok, VPN-ek kialakítása és karbantartása Automatizálás (Bash, PowerShell, Python – amit szeretsz) Monitoring, riasztás, incidenskezelés – SRE alapokon CloudFormation / Terraform / Terragrunt használata...

• Develop and maintain global SAP architecture and process standards (SAP Template), promoting harmonization and best practices.
• Overall responsibility for the SAP roll-out program: planning, steering, and monitoring all roll-out activities worldwide.

• Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure.
• Solve complex technical issues and keep networks fast, stable, and secure.

• Serve as the primary point of contact for high-level technical and clinical IT escalations across Europe.
• Provide to analyze, diagnose, and resolve recurring technical challenges.
• Ensure effective communication and alignment between customers, field service engineers, and global support teams.

• Configuration, deployment, and maintenance of PC hardware, Microsoft operating systems, and software.
• Telephone, email/instant messaging, and hands-on support for employees primarily in Germany, but also across the EMEAI region. Recording incidents and requests in ticketing systems.