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• Resolve customer technical incidents during installation, implementation, and/or maintenance of NI products and platforms.
• Escalate complex issues to the appropriate internal teams while maintaining ownership of customer interaction.
• Report design, reliability, or maintenance issues to R&D.

• Handling customer service requests from all Europe for Huawei Wireless products (BTSDBS3900 GUL, BSC69006910 GU and more);
• Take first corrective actions to isolate and neutralize reported incidents and if necessary escalate to next technical level support;

• Be responsible for IP Infrastructure Solution pre-sales.
• Project management: Lead and guide the project team to identify, develop and close business opportunities with account manager/channel manager/ service manager.

• Lead, manage, and mentor engineering teams, fostering a high-performing and collaborative team culture
• Empower teams to deliver robust, scalable, and customer-centric software aligned with business needs

We are looking for a highly skilled SAP SD Expert with deep functional and technical expertise in Sales & Distribution processes. In this role, you will serve as the key point of contact for SD-related incidents, enhancements, debugging, and cross-module integration topics. Your...

• Maintain, harmonize and foster global Maintenance processes in close cooperation with Rail-plants
• Develop, introduce and roll-out new SAP S4/Hana processes for module “Maintain to Produce” together with locations &amp IT-consultants (business side)

• Managing and Expanding Data IT team located in different countries of the Region;
• Overseeing the integration of data into the enterprise data warehouse, collaboration with department heads to ensure accurate and relevant reporting data;

• Linux alapú rendszerek implementálása és üzemeltetése
• Windows alapú rendszerek implementálása és üzemeltetése
• IT infrastruktúrák tervezése és üzemeltetése
• IT biztonsági rendszerek tervezése és kivitelezése
• Hálózatok tervezése, kivitelezése és üzemeltetése

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

IT Manager (M/F) - 100%We are offering an exciting and challenging role in the heart of Biel-Bienne!SFO Global Services AG is a dynamic single-family office supporting an entrepreneurial family with multiple properties and a successful business history.We provide comprehensive and personalized...

• Define, maintain, and enhance governance controls for firewall management in line with internal policies, DORA, and BaFin requirements.
• Conduct second line reviews of firewall configurations, rule changes, and network segmentation to ensure compliance and risk reduction.

Strategy & Leadership: Take ownership of the ZEISS Cyber Security Strategy and Architecture, ensuring state-of-the-art cyber capabilities and priorities that align with the needs of ZEISS. Lead the definition and orchestration of the strategy lifecycle, closely integrating it with the global...

• Define, maintain, and enhance governance controls for firewall management in line with internal policies, DORA, and BaFin requirements.
• Conduct second line reviews of firewall configurations, rule changes, and network segmentation to ensure compliance and risk reduction.

• Support, invest in and develop an incredible team of talented engineers with clear expectations via practices such as 1:1s, goal setting, and constant feedback.
• Recruit, manage, and retain the best talent for the delivery teams.

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution

• Support our customers on their transformation to SAP S/4HANA / Intelligent Enterprise
• Delivery of remote and onsite services together with our experts for global customers with focus on system optimization, conceptual planning as well as empowering the customers with newest best practice knowledge

Global Strategy & Growth: You shape and drive the global growth of mioty®, from strategic commercialization and scalable go-to-market approaches to building a thriving international ecosystem, while strengthening its worldwide positioning, brand, and value proposition across key verticals....

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

Pilot Projects, PoCs & Operations: You plan, execute, and support mioty® pilot projects and proof-of-concept deployments, including on-site commissioning, troubleshooting, and live operation support....