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• Support the implementation, maintenance and continuous improvement of IT compliance and governance frameworks in line with regulatory requirements (e.g. DORA, ISO 27001)
• Monitor compliance with internal IT policies, procedures and external regulatory requirements (e.g. BaFin expectations)

• Lead the Group Competence Center IT Support within Group IT Operations and build and manage an international, interdisciplinary team
• Drive the strategic and operational development of Group IT support
• Define and improve global standards, tools, and processes

• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

• Manage and oversee external IT service providers delivering operational support to hotel
• Monitor and evaluate SLA performance and service KPIs, ensure accurate invoicing and timely payments
• Ensure vendor deliverables align with company standards and expectations with full governance

• Provide strategic and operational leadership for central IT and technology domains, including AI platforms, infrastructure and services, IT security, and data & analytics.
• Define and drive an overarching IT and technology strategy aligned with business objectives and future growth.

■ Your responsibility is to lead local and global (IT) projects, primarily in the context of data center operations, SAP Application Management Services, as well as system provisioning and migrations of IT customer landscapes. ■ When required, you will also take on the management of internal...