Manager deputy állások Németországban (it, telecom vezető)

You are not satisfied with merely achieving 100% SLA fulfillment, 5/5 CSAT scores, and perfect NPS, and you understand customer success as a continuous journey with evolving goals...

• Initiate, develop and track sustainable measures for the continuous improvement of cyber security, especially cyber defense and resilience.
• Conduct risk assessments and develop strategies to mitigate identified risks.

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)