It ellenőr állások Németországban (it, telecom vezető)

Provide first and second-line technical support through multiple channels including the IT service portal, live chat, phone, email and face-to-face interactions. Ensuring prompt resolution and high customer satisfaction....

Lead end-to-end cybersecurity operations (network, application, cloud, and data security), ensuring continuous SOC monitoring, threat intelligence integration, vulnerability management, incident response, and secure configuration and lifecycle management across all IT environments....

• Translate Hotel's business needs into requirements for security solutions
• Lead and support security projects, contribute to Business and IT Projects in collaboration with Hotels division
• Define remediation plans and lead implementation to close audit findings for Liebherr Hotels

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

You are not satisfied with merely achieving 100% SLA fulfillment, 5/5 CSAT scores, and perfect NPS, and you understand customer success as a continuous journey with evolving goals...

Key Responsibilities Lead the design, engineering, and continuous improvement of global infrastructure standards across networking, compute, storage, and end‑user computing. Develop secure‑by‑design technical blueprints, configurations, and reference architectures aligned with global security...

Global Strategy & Growth: You shape and drive the global growth of mioty®, from strategic commercialization and scalable go-to-market approaches to building a thriving international ecosystem, while strengthening its worldwide positioning, brand, and value proposition across key verticals....

• Develop and maintain global SAP architecture and process standards (SAP Template), promoting harmonization and best practices.
• Overall responsibility for the SAP roll-out program: planning, steering, and monitoring all roll-out activities worldwide.

• Initiate, develop and track sustainable measures for the continuous improvement of cyber security, especially cyber defense and resilience.
• Conduct risk assessments and develop strategies to mitigate identified risks.

• Definition of IT standards for the areas of network, racks, cabling, and construction requirements
• Responsibility for the implementation according to the standard
• Performing on-site control of construction sites in all relevant phases

Responsibility for all information security issues within the institution and with regard to third parties....

• Lead and manage a regional team of Master Data Governance Specialists and Data Stewards
• Design, implement, and govern master data processes across EMEA, including material registration and maintenance

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

• Acting as a trusted advisor and thought partner to the Head of Technology Unit in decision-making, prioritization, and execution of key initiatives.
• Managing critical projects and ensuring alignment with business goals and objectives.