Instructor állások Németországban (it, telecom vezető)

• Lead the end-to-end network engineering scope for multiple BESS projects, overseeing design, deployment, commissioning, and transition into operations.
• Manage and coordinate internal engineers, integrators, and contractors, ensuring consistency, quality, and security across all network assets.

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

• Lead global principles and strategies for CSV, IT governance, and data integrity.
• Collaborate with functional QA teams to develop tailored validation and governance strategies.