Host manager állások Németországban (it, telecom vezető)

You take overall responsibility for planning, managing, and executing our SAP RISE migration, leading internal and external project teams from SAP, hyperscalers, and integration partners...

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

• Define, maintain, and enhance governance controls for firewall management in line with internal policies, DORA, and BaFin requirements.
• Conduct second line reviews of firewall configurations, rule changes, and network segmentation to ensure compliance and risk reduction.

• Design and implement our next-​generation telephony and contact center architecture (UC / VoIP / CCaaS)
• Lead the technical workstream of a multi-​country rollout and modernization program
• Act as the internal technical authority and primary counterpart for external providers (e.g., TATA, NTT)

You will represent SAP Global Cloud Operations in front of major SAP customers in the region MEE for technology and operations topics i.e. the face of SAP Global Cloud Operations....

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting