Customer support representative állások Külföldön (it, telecom vezető)

Lead, develop, and mentor a geographically distributed IT service desk team in delivering day-to-day IT operations and support....

As Digital Workplace Technologies Leader / IT Services Manager (m/f/d), you will be responsible for delivering a high-quality Digital Workplace experience for employees across Switzerland. You will lead the contractor-operated Digital Workplace Technologies team and ensure that employees are...

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

IT Manager (m/w) 100 %...

IT Manager (m/w) 100 %...

Teamlead IT Service Desk (f/m/d) 80 - 100 % This role is to manage the Service Desk together with a motivated team of Technicians and Apprentices. We are looking for an initiative and highly committed IT professional as Teamlead IT Service Desk (f/m/d) 80 - 100 % Your daily contribution: Lead and...

Operational Management: Oversee EIT operations, ensuring stable, high-performing infrastructure and coordinated local IT support....

IT Manager 100% Our company is further expanding by setting up a brand-new manufacturing site located in Nidau. In order to reinforce our IT Department, we are currently recruiting a professional for the position as IT Manager 100% Job Description Manage and support IT infrastructure, systems,...