Team állások, munkák it, telecom vezető kategóriában

• SLA célok teljesítése
• Támogatás a jegyek megoldásában, kategorizálásában és priorizálásában
• Telefonos és jegykezelés napi felügyelete
• Első szintű megoldások biztosítása és jegyek megfelelő eszkalálása
• Csapat koordinálása napi prioritások szerint

• Managing and Expanding Data IT team located in different countries of the Region;
• Overseeing the integration of data into the enterprise data warehouse, collaboration with department heads to ensure accurate and relevant reporting data;

• Előfizetői létesítést végző szakértők beosztásának összeállítása, felügyelete, adminisztrálása.
• A szakértők feladatainak felügyelete, adminisztrálása saját, és a Telekom rendszerein belül.
• A távközléstechnikai előírások, szabályok elsajátítása, és ezek ismertetése, betartatása a szakértőkkel.

• A helpdesk csapat vezetése, mentorálása és fejlesztése (rendszeres státuszok, teljesítményértékelés, képzési terv)
• Jira jegykezelési rendszer felügyelete és SLA-k betartásának biztosítása
• Technikai támogatás koordinálása (L1–3. vonal közötti együttműködés), összetettebb incidensek kezelése

1. BELSŐ ANYAGÁRAMLÁSSAL ÉS KÜLSŐ RAKTÁRAKKAL KAPCSOLATOS FOLYAMATOK KIALAKÍTÁSA, FENNTARTÁSA -Új folyamatok tesztelése ERP rendszerben -Tréning anyagok készítése -Érintett területek képzése (raktár, kiszállítás, gyártóterület, anyagosztály, mérnökök, minőségügy, stb)   2. GYÁRTÁSAL KAPCSOLATOS...

• Collaborate with the Board, WW ICT Director, and Country Manager to define ICT strategies and future development plans
• Define application and software evolution, maintenance, and upgrade roadmaps in line with business needs and budget

• Lead Field Support Operations across multiple sites: coordinate onsite support staff, prioritize tasks, and ensure timely issue resolution
• Deliver Hands-On Technical Support: hardware setup, break/fix, AV systems, networking, and peripheral troubleshooting

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement

• Lead end-to-end IT service delivery and helpdesk operations across DACH, ensuring high-quality support and user satisfaction
• Monitor, analyse, and report on KPIs and SLAs; manage escalations and drive continuous service improvement

Responsibility for leading the team that integrates monitoring, threat intelligence, incident detection and response, detection engineering, and digital forensics across infrastructure, product and operational environments....

• Design, develop, and implement platform solutions that enhance the reliability, security, and scalability of the Database Platform infrastructure.
• Provide technical leadership in cloud infrastructure, networking, CI/CD, and security for operational data storage solutions.

Strategy & Leadership: Take ownership of the ZEISS Cyber Security Strategy and Architecture, ensuring state-of-the-art cyber capabilities and priorities that align with the needs of ZEISS. Lead the definition and orchestration of the strategy lifecycle, closely integrating it with the global...

Provide first- and second-line technical support via the IT service portal, live chat, phone, email, and face-to-face interactions, ensuring prompt resolution and high customer satisfaction....

• Acting as a permanent member of the Cybersecurity Incident Response Team (CIRT)
• Executing and supporting technical incident response activities, including analysis, containment, and recovery
• Escalating critical technical findings and risks to the Incident Commander

Teamlead IT Service Desk (f/m/d) 80 - 100 %This role is to manage the Service Desk together with a motivated team of Technicians and Apprentices. We are looking for an initiative and highly committed IT professional asTeamlead IT Service Desk (f/m/d) 80 - 100 %Your daily contribution:Lead and...

Ownership of Data Assets & strategy: Own pre-training, evaluation, and meta-data including proprietary, open-source, and synthetic datasets. Develop and execute vision....

IT ManagerSymbios is a Swiss medical technology company, and the leader in custom-made orthopedic implants for hip and knee. Since its creation, and thanks to its 35 years of experience, Symbios has pioneered and constantly improved custom implant manufacturing technology, becoming the company with...

Senior Manager IT Service Delivery & Operations (ID1879)The AO is a medically guided, not-for-profit organization, a global network of surgeons, and the world's leading education, innovation, and research organization specializing in the surgical treatment of trauma and musculoskeletal disorders....

IT Manager 100%Our company is further expanding by setting up a brand-new manufacturing site located in Nidau. In order to reinforce our IT Department, we are currently recruiting a professional for the position asIT Manager 100%Job DescriptionManage and support IT infrastructure, systems,...

IT Manager (M/F) - 100%We are offering an exciting and challenging role in the heart of Biel-Bienne!SFO Global Services AG is a dynamic single-family office supporting an entrepreneurial family with multiple properties and a successful business history.We provide comprehensive and personalized...