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• Coordinate Ops team members, assign and prioritize tasks, and regularly evaluate performance.
• Support team members' professional development and foster a collaborative, high-performing work environment.
• Resolve conflicts, maintain team motivation, and promote a positive, customer-focused culture.

• Standardize Incident Management: Build and champion intuitive, end-to-end processes for incident detection, response, communication, and postmortems across the company.
• Enhance System Visibility: Develop clear, real-time metrics, dashboards, and signals to track system health and incident trends.

Implement, maintain and monitor the Basel Institute’s IT Security and Operations Policy and support the disaster recovery and malware response plans....

Together with global process owners, data domain owners and business stakeholders, you establish and continuously enhance enterprise-wide master data lifecycle management for domains such as material master and business partner data...