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• Understanding the company business strategy and translating it into technological capabilities
• Feeding the strategy department with technological capabilities to unlock value potential
• Having a deep understanding of the domain CRM/Billing Platforms

Leadership & Team Development: You take charge of the professional and disciplinary leadership of your on site technical team and vendor staff. You empower your team, support their development, and foster a high performance, trust based work environment....

• Proven experience leading IT teams in Support, Digital Workplace, or IT Operations
• Extensive background in IT support helpdesk and 1st level operations
• Hands-on leadership style with strong focus on service quality and continuous improvement