Junior software developer állás, munka

• SLA célok teljesítése
• Támogatás a jegyek megoldásában, kategorizálásában és priorizálásában
• Telefonos és jegykezelés napi felügyelete
• Első szintű megoldások biztosítása és jegyek megfelelő eszkalálása
• Csapat koordinálása napi prioritások szerint

• You lead and manage the internal indirect channel team, setting clear objectives, developing skills, and fostering a high-performance culture.
• You define and execute the strategy for the indirect sales channel in collaboration with the CBO of the Division.

• Own and manage end-to-end service management processes and tools, including incident management, service request management, asset management, and KNB management
• Ensure adherence to standards, policies and best practices in operations

Taking responsibility: Responsibility for the successful planning, execution, and completion of internal IT infrastructure projects; work closely with other teams to deliver projects on time, within budget, and to the highest quality standards; lead IT projects by developing and managing project...

• Acting as a trusted advisor and thought partner to the Head of Technology Unit in decision-making, prioritization, and execution of key initiatives.
• Managing critical projects and ensuring alignment with business goals and objectives.

• Provide strategic leadership for the IT Operations sub-department
• Foster global collaboration and ensure efficient resource utilization by coaching and supporting the sub-department and its employees in roadmap planning, prioritization, and execution