Field service commissioning engineer állás, munka

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Analyse data for ongoing and ad-hoc reports for the management and European branches of AND-E for our European motor portfolios
• Develop a reporting system for European Underwriting in cooperation with the branches and related departments such as Actuarial and Accounting to ensure accurate reporting

• Support of the global CRM Manager in administrative tasks as well as in the implementation of best practices
• CRM first-line support for Salesforce managers and IT in local subsidiaries
• Creation of Veeva and Salesforce reports
• Setting up new users in Veeva and Salesforce

Conception, development and deployment of workflows for the import of metadata from service like the catalogue of the German National Library, the Gemeinsame Normdatei (GND) or Wikidata into a VIVO based knowledge graph....

You will identify and document As-Is and further design To-Be business processes and their application-side execution on a global level. Ensuring that To-Be processes are aligned with our future ERP platform (S4/HANA) and the CRM platform (Salesforce) standards as much as possible, especially in...

• Shape the Future: Identify and define IT opportunities that drive real business value across BENELUX and Eastern Europe.
• Be the Trusted Advisor: Partner with stakeholders to turn business needs into smart, scalable solutions — from concept to implementation.

Governance and program planning: Own and operate the global SCRM process in close collaboration with the Risk Management Product team. Develop and maintain the SCRM process aligned with business needs, security risk appetite and compliance obligations....

• Champion an enhanced client experience across supported locations by proactively identifying and resolving operational issues.
• Maintains key performance metrics (KPIs) related to service quality, efficiency, and customer experience to drive continuous improvement and client productivity.

• Act as the technical lead for SAP Ariba rollouts and enhancements
• Review initial requirements against current business processes to identify gaps or opportunities for improvement
• Provide advice on integration implementation approaches and their implications,

• Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
• Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.

• Maintain, further develop and continuously improve our Europe-wide Information Security Management System to ensure its ongoing effectiveness
• Support in reviewing and optimizing current processes in accordance with industry standards and best practices

Translating Business Needs into Technical Solutions: Collaborating closely with finance stakeholders, process leads, and IT teams to understand requirements and translate them into effective and feasible technical designs....