Customer support representative állások Németországban (it tanácsadó, elemző, auditor)

• Own the implementation of our Product Analytics strategy and bring the Business Insights vision to our product areas.
• Act as a strategic partner in our product discovery streams, deriving data-driven recommendations for product decisions.

• Take end-to-end ownership of large, business-critical initiatives, ensuring strategic impact and sustainable outcomes.
• Act as a recognized expert, setting technical and architectural standards across complex domains.

Solution expertise and demonstration: Bring deep solution-specific expertise to support new sales and adoption for key customers. Provide both standard and customized demonstrations that showcase the value of SAP solutions....

Support the assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion....

Co-lead the global OT Security domain within the Digitalization Team, ensuring close alignment with Corporate IT, Maintenance, Engineering, and Production functions...

• Project Management and Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities.
• Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope.

• Define business requirements and work effectively with stakeholders;
• Respond to IT support tickets;
• Build internal and external relationships effectively;
• Provide business analysis, outlining problems, opportunities and solutions for the business;

• J-SOX Compliance and Auditing:
• Provide support and facilitation for the annual self-assessment process, adhering strictly to J-SOX guidelines.
• Assist in the establishment and coordination of an international IT controls framework.
• Contribute to the automation of J-SOX controls.

• Driving business development and sales growth within OT Cybersecurity
• Developing and executing the go-to-market strategy
• Building and managing relationships with system integrators, partners and key accounts