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• Development and elaboration of functional concepts including creation of functional architectures
• Creation of user stories and use cases to support development processes
• Visualization of functional concepts (e.g., sequence diagrams, activity diagrams)

• Planning and leading the technical implementation of ServiceNow solutions
• System configuration and development of custom features
• Architecting and designing scalable and robust ServiceNow solutions
• Providing advanced technical consulting and support quality assurance activities

• Business process discovery and documentation
• Leading interviews and workshops with client stakeholders
• Structuring, analyzing, and documenting processes
• Supporting and contributing to interviews by consolidating inputs
• Providing overview of end-to-end business processes and dependencies

• Work Directly With Customers Providing Expertise On Veeva’s Applications And Platform
• Configure Veeva Software Under The Guidance Of Experienced Architects And Project Leads

• Implementation of new features within the Veeva Quality suite at Life Sciences companies
• Solutioning and configuration of Vault applications to meet customer needs including workflows, document types, security, fields, page layouts, notifications

Working directly with customers and project teams providing technical expertise on Veeva’s applications, Vault Platform, APIs, and Java SDK Developing custom code and configuring Veeva software Contributing to solution design under guidance of experienced technical and migration architects...

• Team management and growth of Consultants focusing on Managed Services work on the Veeva platform (Vault) for small and large global accounts
• Resource planning and utilization follow-up for the team
• Ensuring professional growth of team members leading to Employee Success